October 2023 by RUSSELL SIMPSON
Thanks very much to the young man who just helped me out
August 2023 by Murat T
George was great today. Thank you. I was hesitated to visit today after reading the negative reviews but again thanks to George it was all smooth.
August 2023 by Google user
The staff in this shop are extremely rude and abrupt, they have a huge attitude problem. Always on the mobile phones with feet up on the desk and eating on the shop floor, disgusting. This shop is always been the worst Vodafone shop every. They need to get a grip and employ people who care for their customers. Never using Vodafone after 14 years of custom
August 2023 by Terri Armstrong
The staff in this shop are extremely rude and abrupt, they have a huge attitude problem. Always on the mobile phones with feet up on the desk and eating on the shop floor, disgusting. This shop is always been the worst Vodafone shop every. They need to get a grip and employ people who care for their customers. Never using Vodafone after 14 years of custom
June 2023 by Esra Adibelli
Don?t visit this shop, even for the most basic stuff. I ordered a new phone and SIM card to collect from the store. They scanned wrong SIM card and I cannot used my phone. Went back to the store and after an hour of investigation, they said it will take 3 business days to fix the problem and I should go back to the store and wait again?.
February 2023 by Ann Martin-Davis
What a thoroughly miserable experience. I had to get a replacement SIM put into an old phone. This didn?t activate so two hours later I returned to the shop. The unsmiling manager went to take the SIM out and said the phone tray was broken. I have received a very carefully worded text explaining that I have apparently dropped the phone which is why there is a problem now with the tray.I would have liked to have left no stars. Could this manager be any worse?
December 2022 by Yinhua Wang
I bought a SIM card online a few days ago. Somehow I only got 3G instead of 4G.when I came to this store. Ryan spent a lot of time on helping me. He knew I was new to this country and i used another number for some time. He showed me how to get PAC code so I can keep the same number. This saved me a lot time. He was so knowledgeable and he provided solutions for me.What he did made me feel so warm. I cannnot thank him enough. I have a great customer service in this store
November 2022 by Pamela Hill
I bought a prepaid sim here for much cheaper than the airport. Service was slightly slow as there were more customers than staff, but other than that everything was perfect
October 2022 by Voltaire Solovar
useless and rude staff.shame on you Vodafone.
August 2022 by Nerner Anthony
The staff was helpful although it took a long time but not his fault no air conditioner or fan apparently broke for 2 days place was so hot was unbearable shame on Vodafone for leaving staff in that condition for 2 days
August 2022 by H Valla
I actually came to the store to see if I could get another sim only deal as you literally can?t get through to anyone on the phone with Vodafone. Luckily I was seen to quickly by a great guy ( Sule) who was extremely attentive and informative. He asked me what I specifically needed the phone for and went through a few packages. I was actually surprised at the level of care taken. He gave some great advice and even liaised with another great person in the store (Isma) who helped me pick the right deal . This store is my local and in the past I haven?t had the best experience. But I think with the recent staff changes & a great manager Paul - this store will surely thrive again. Tbh I am glad they didn?t pick up the phone at Vodafone - as I got to go to a store who actually care about their customers . Vodafone take note and look after these great staff members who do an amazing job to keep your reputation high. A special thank you to Sule, Isma & Paul- thank you for going above and beyond to make sure I get the right phone & talktime deal. Look forward to coming in this week to pick up my new phone.This store is the epitome of what a Vodafone store should be ??
August 2022 by Mehmet Kesen
Very bet Costumer service staff have no experience shame
June 2022 by Anant Kamath
Went to pick up a replacement SIM, got it done in 5 minutes. The guy working there was very fast and polite
March 2022 by Wallis Leong
Half an hour all it take, walk out the store with a new phone & all explain, new plan & contract intact. sale assistant was very help full.
December 2021 by George Pandian
Tricked into buying another contract while loyalty is never respected. I should have stayed with my earlier provider 3.
