January 2024 by Tom K.
KEEP ON BUNGLING, PARTNERS! Pick-ups from John Lewis @ Waitrose, Angel, Islington. Waited 20 minutes the other day, because text message wouldn?t connect to their app. I had thought they fixed their IT issues by now. Three days later waited 18 minutes, because TWO orders from TWO consecutive days could not be found with ease. Today someone refused to even look at parcels readied behind the counter following my ?15 minutes or less notification?, and I was left standing there for a further eight minutes (next to the fruit and veg incl. lemons, much feeling like one), when a another, clearly exhausted member of staff finally handed over the item. Every single one of these memorable events charged @ £2.50. This is completely unacceptable. Happily, M & S is next door, where such issues simply do not exist, and where I remain in charge of my time ? for free.
January 2024 by Finley Robinson
Dylan gave me exceptional service when i came here with my family on the 31st. i asked for 1 mackerel and he did it fast with efficiency and managed to maintain eye contact and a lovely conversation whilst he was working.
December 2023 by Kirsi Gran
Nice and calm,not too busy this morning around 10. Pleasant visit. Always helpful and polite staff around.
December 2023 by Sarah Mace
It's just a really nice supermarket.
December 2023 by Anne-Jolie
? Festive Delights at Waitrose! ?? perfect blend of sustainability and holiday cheerPrepare to be delighted by the Very Merry Toilet Paper?a 100% bamboo toilet paper that will bring a touch of joy to your bathroom this holiday season. ???What makes this toilet paper extra special is its festive wrapping paper. Each roll features its own adorable and charming design, from gingerbread to little lambs, flamingos to teddy bears, and yes, even a toilet bowl on a Christmas ball! It's a delightful surprise every time you reach for a roll. ? And they give you a fun idea: you can stack up these rolls to create your very own whimsical Christmas tree! It's a clever and creative way to add a festive touch to your home. Get ready to showcase your artistic skills while bringing holiday cheer to your bathroom. ????? AJ's Suggestion to supermarket : ?? AJ suggests that the supermarket stacks up more of this wonderful item! As customers, we can't get enough of the unique designs and sustainable qualities of the Very Merry Toilet Paper. Let's spread the joy and ensure everyone gets a chance to experience the Christmas magic in their bathrooms this season! ??
December 2023 by Vera
The security guard was chasing me in the wine section. I just wanted to check the whole collection of wine you have as I am a sommelier and was looking for interesting wines. But the security guard was literally breathing to my back so I left the shop
November 2023 by Maria Adnitt
Purchased bad milk & watermelon on the turn (vinegar smell / taste). Would have returned for refund but was already on train.
November 2023 by Archie Leigh
The security guard wanted a staring competition near the wine section. I would have obliged but I just wanted to pursue their selection. In the end I left because it was all a bit too awkward. Went to M&S, their security guard didn't want to play games.
August 2023 by cy
I shopped in this Waitrose as usual. A security staff failed to stop a shoplifter and let him ran away just when I entered the store.A few moments later, he clearly got a minority report that I'm **going to** do shoplifting, too. He stopped me 4-5 meters away from the entrance and asked me to open my bag. Yes, I use my bag to carry food. What tf is wrong with that!!So I opened my bag and he saw it. He still didn't want me to go. He said I made his job difficult. How about you go back to your primary school to learn some basic logic lessons? A person who you suspect going to commit a crime isn't a criminal. You're ok to stop a person when the person walks out without paying, but not when the person is inside of the store and you don't know if he's going to pay or not!Waitrose, you cannot let your staff harass people like that. Train your staff properly.
August 2023 by Paul Brown
Conveniently located near other major supermarkets.
July 2023 by Jemma
Love the section of summer food they have, staff are very pleasant...
July 2023 by Martha Manoli
Staff is highest level quality service. Always kind and ready to help.
June 2023 by Alan Malek
Much smaller and less equipped than other Waitrose locations in the area. Maybe this should be a Little Waitrose?
December 2022 by Shailla Quadra
As always, fantastic! Waitrose is the best supermarkets in London, everywhere, we can walk in knowing we will find delicious food. Also great selection of wine, cosmetics, flowers. Also, extra 5 stars for always having staff at check out, so we are not forced into those inhuman check out machines. Pretty much stopped buying anywhere where they don't have humans at check outs anymore. Only together supporting places with real check outs, real people, we can preserve good old fashioned human experiences, and help to support jobs.
December 2022 by jackie mcleod
I bought what I needed. Lot's of choice and the food is above standard. Love the pastries and fresh bread!