November 2023 by Md Rahat Khan
One of the rubbish place being served. I been there to withdraw some money but the staff were so rude. And I was so astonished manager women is more aggressive and threatened me to close my account....!! If I have the option to hit 0 star button then I may do it. So, I have decided to transfer all of my money into my others account. And I will close this Halifax account within onek week. Please ignore Halifax and specially clapham junction branch.
August 2023 by Colin Kazim
I was served on Thursday by a girl with a terrible attitude (didn't get her name - she had dark skin and sat on desk closer to the window side). Really rude huffing about I could have used a machine to cash a cheque (I don't like using them because if they eat my cheque I'd have to wait six weeks for a new one to come). She also was texting throughout the time she was serving me. I know her job is rubbish and she probably hates it but no need to take it out on me. Got my money tho so 2* :)
August 2023 by I C
Today I went to this branch after hospital treatment and it was close to 5pm. The lady at the desk asked me to come another day as it too late to deal with me. My friend explained that I'm unwell and the lovely manager Mr Shabs Zai came to help me. He went beyond his duty to help me with a few urgent issues. Very efficient, professional and extremely helpful. Thank you
May 2023 by Caroline Keddie
Priscilla Da-Silva and the branch manager gave me very efficient service a week ago with a CHAPs transfer. Super fast, polite and conscientious. Well done Priscilla
March 2023 by sandra botelho
Went today in the morning to make a standard account the person in charge passes to their senior which was a very rude lady and just a few words made her want to stop servicing me
November 2022 by Bcf Mae
Dreadful service and staff. Waited 30 minutes and when I was finally served the cashier was very rude and unhelpful. I have a hearing problem and she started shouting at me in a most appalling manner. Garret Lane staff so much nicer and very helpful. I would make a longer journey to another bank to avoid this place. Will not be going back.
August 2022 by El lol master El lol master
I had an absolute fabulous experience in this branch everyone was very friendly and welcoming from the team. In particular there was a banking consultant named Lisa who was outstanding, kind and very hard working.
August 2022 by Sohan Gunawardana
Horrible service. I went to open a current account but the lady in the counter rejected it with awful way saying that my address proofs are not adequate.
May 2022 by Idrissa K.koroma
Each time I come into the branch I find all colleagues happy to help. They are friendly and always lookafter me. Lady on the counter- Nina has been here for years always looks after me. Lovely branch!
April 2022 by Naureen Malik
One of the best branch of Halifax where team is there to help they are friendly competent , and given the ability to help [Nina and Nadiya ] always do their best banking with them is hassle free and this is consistent ......WELL DONE and keep up the great work very good customer service.
January 2022 by Isabel Adamson
Had a query about my mortgage, the lady behind the desk went above and beyond for me. Honestly made my day!
December 2021 by ian flaherty
Awfully slow every single time i go! Shocking! expect an average wait of about 15 to 20 mins even if tgere is only 2 or 3 in front of you.Other staff dont join in and open the other till to speed things up. You just have to wait.
August 2021 by Charlie Smith
Made an appointment with a mortgage advisor whose name is Raj. Was told to go in to the branch for it. The day before the appointment, a colleague called me and said the appointment would be by phone. OK. On appointment day, no call from Raj. Nobody called afterwards to explain why it was missed or try to rebook. Never again! Worst service!
January 2021 by Marisa
Waited in the queue for 30mins.Only one person working at the help and advice section
January 2021 by Omar?s Official Channel
I have no Idea why Banks in south London hire this type of staff.. clueless
