“Havto give a shout out to Mary - I have been visiting this Superdrug store for many many years and I think I have been served by her nearly every time and every time with a smile and a giggle and nothing is too much, this woman deserves some praise!Has actively engaged with me many times showing me products and alerting me to offers where I have made purchases purely from her recommendation.Very skilled customer service/sales - an assett to Superdrug!I havto say though, although hesitant to complain but the amount of times I have nearly spent money on make up only to be told no testers and some staff policing their customers almost waiting in the wings hovering around you to try to ’catch you’ opening a product or testing a product and checking what you are doing when you are browsing thinking about making a purchase however when asked whose job is it to reorder testers or restock shelves they suddenly dont speak the same language as me and will not be held responsible, I’ve often been told no stock or they dont carry an item in store but then when probed and asked to look through their stock - hey presto there is stock its just not on display or tester in the wrong place or I find it myself in another isle - these staff members time would be better spent concentrating on restocking or requesting new testers when empty/missing than policing paying customers.I left spending £3.55 when I was about to spend £30 as was put off thisevening by a staff members abrupt manner.”
Health And Beauty
“Havto give a shout out to Mary - I have been visiting this Superdrug store for many many years and I think I have been served by her nearly every time and every time with a smile and a giggle and nothing is too much, this woman deserves some praise!Has actively engaged with me many times showing me products and alerting me to offers where I have made purchases purely from her recommendation.Very skilled customer service/sales - an assett to Superdrug!I havto say though, although hesitant to complain but the amount of times I have nearly spent money on make up only to be told no testers and some staff policing their customers almost waiting in the wings hovering around you to try to ’catch you’ opening a product or testing a product and checking what you are doing when you are browsing thinking about making a purchase however when asked whose job is it to reorder testers or restock shelves they suddenly dont speak the same language as me and will not be held responsible, I’ve often been told no stock or they dont carry an item in store but then when probed and asked to look through their stock - hey presto there is stock its just not on display or tester in the wrong place or I find it myself in another isle - these staff members time would be better spent concentrating on restocking or requesting new testers when empty/missing than policing paying customers.I left spending £3.55 when I was about to spend £30 as was put off thisevening by a staff members abrupt manner.”