October 2023 by Pera Zdera
I?m just stunned now!My dad( 72 years), me and my baby (20 months old) were told to leave because it?s prohibited gambling for anyone under the age of 21(which is understandable).But 20months baby, 20 months!!Really!Appaling service, if i can rate 0 i would in no time!I mean this is the first and the last time i been there.I went just because of my dad, never ever again!!!Bad smell inside, confused staff, very shameful service, overall an obnoxious experience.To be fair i?m not even surprised reading all reviews now, people working for this low rate company are exactly what they are looking for, rude, filthy, lazy and amateurish!!!And the customer service is worse!!!Shame on you, kicking out a dad with 20 months old baby couldn?t leave home alone is scandalous!!!!!BIG 0 for the Battersea Road branch!!!!!!!!?
October 2022 by mert yeni
Rubbish stuff
August 2022 by Brahim Ouadria
They open till 10:15 no 10 o'clock so I waiting 15mn outside and rude staf
December 2020 by paul mayes
Toilet paper is missing
September 2020 by A R
Very poor. Betting machines had some connection issues, that's okay, it happens. However, team members haven't been bothered to leave a note or any other way to inform customers that it isn't in working condition. I have spent about 15 minutes trying to place bet, later event went live and I wasn't able to place bet at the counter. Other customers were trying to place bets too, but members of the team didn't even care. Very poor service.
September 2020 by Big Man
Toilet paper is missing
