September 2023 by kathy wong
Kieran service is really good, helpful and patience
August 2023 by Y L
Why aren't you open when you are meant to be? People have work and lives and things to do....
March 2023 by Magdalena Kubiesza
People are waiting always in front of the door. It?s 9:16 and there is no sign of life inside.
January 2023 by Zoltan Veres
Update your open times. 10 past 10am and still close. It shows careless and bad management.
December 2022 by Iain Banks
Frustratingly this branch is very often late to open in the mornings to a waiting group of customers wondering where the staff are. On a recent visit found that the branch is now closed altogether (temporarily).
November 2022 by Brent Webster (Bits & Bobs)
Must be one of the most useless banks I have dealt with. They have 2 instant deposit machines, both of them don't work, they take your cash and withhold your card and display an ERROR! and you are left waiting while the bank manager opens the machine to get your cash and card out. If you haven't counted your cash beforehand and not sure how much the machine has swallowed, then you at the mercy of the bank assistant to tell you how much was swallowed. They insist you give them a figure as well of more or less how much was swallowed. I was completely unsure one time exactly how much was swallowed, she asked me more or less how much i deposited, I gave her a figure and that's all she gave me back!. I am sure I have been left out of pocket as a result of this.Depositing at the counter is also an issue, they either have login in issues and make you wait or you will be left waiting in a queue as they rarely have both counters in operation at the same time. I have been made late for work on several occasions now as a result of this. Secondly this bank is supposed to open at 9am sharp, they don't seem to concerned leaving you waiting outside until 9:05am. What is this all about???.
October 2022 by Nader Farhadi
They waist your time a lot, would not recommend Lloyds at all. Their business app is a failure
October 2022 by Alex Kowalczyk
The branch looks modern, clean, and smell so good.I am not sure about the staff as I was only waited for someone who banks with Lloyds.Doesn?t look busy.Cash points inside
October 2022 by Adrian Carter
Frustratingly this bank is closed during peak high street opening hours.
July 2022 by SEO Kocur
Icky stuff. The woman stated unreal that need To book in advance to withdraw over £2k. The cashier picked up from his nose, twisting his lips and bombarding me with unnecessary questions such as if a scammer is waiting for me behind the corner ?. A manager is like disturbing all the conversation provoking to create an excuse not to pay my money! It was necessary to go to another branch where they paid out without booking in advance, without vexing questions.
February 2022 by Bits Bobs (Bits & Bobs)
Must be one of the most useless banks I have dealt with. They have 2 instant deposit machines, both of them don't work, they take your cash and withhold your card and display an ERROR! and you are left waiting while the bank manager opens the machine to get your cash and card out. If you haven't counted your cash beforehand and not sure how much the machine has swallowed, then you at the mercy of the bank assistant to tell you how much was swallowed. They insist you give them a figure as well of more or less how much was swallowed. I was completely unsure one time exactly how much was swallowed, she asked me more or less how much i deposited, I gave her a figure and that's all she gave me back!. I am sure I have been left out of pocket as a result of this.Depositing at the counter is also an issue, they either have login in issues and make you wait or you will be left waiting in a queue as they rarely have both counters in operation at the same time. I have been made late for work on several occasions now as a result of this. Secondly this bank is supposed to open at 9am sharp, they don't seem to concerned leaving you waiting outside until 9:05am. What is this all about???.
August 2021 by Jon Megan
Lloyd's bank staff at St. John's Road, Battersea are simply excellent. Not only are they polite and courteous, but they know their jobs. They have a professional presentation and execution of their roles. They are top drawer.
September 2020 by Thea
Opening up my first current account as I am now an adult, I chose Lloyds. I booked an appointment and it lasted around an hour. I was met with exceptional service right from the start- upon entering, a kind lady was there to greet me and let them know I had arrived. My appointment was with a gentleman named Mr Shrestha (apologies if this is spelt wrong). All throughout he made everything clear to me when opening the account, and was quick and thorough to answer any of my questions. The appointment didn't feel rushed at all, and it's a weird thing to say, but I felt independent and really pleased walking out of the bank after everything was done. He printed out copies of the information for me to take home, and when we were done he introduced me to his manager who was also lovely. They were both genuinely interested in what I had to say, and listened- something which I have found not to be the case in some places. I was not made to feel intimidated or belittled even though I did ask some silly questions, which I think is also really important.This bank is so much more appealing compared to some of the others along St John's road. Even though looks can be decieving, the atmosphere is very welcoming and refreshing, and to me it shows they care about how they present themselves.
September 2020 by M Laskar
Friendly staff, very helpful. Just got the service what I wanted. Didn't have to wait long. I was in/out within less than ten minutes.
September 2019 by David Amos
Very unhelpful customer service. Rudely refused a simple request to make a certified copy of my driver's licence, despite being a customer of 17 years.
