October 2023 by Dan R.
Worst customer service ever. No respect at all, talking to me like I'm some kind of a criminal. I say all the stuff of this post office needs to be fired and replaced!
July 2023 by Sarah
A middle aged male staff at the counter isn?t professional, like the other people say in this review, and he looked obviously bothered by me not being able to catch what he said. There was a system which I wasn?t quite sure about, so he could?ve explained it to me rather than just yelling lol. I don?t know why he was so frustrated even though he wasn?t busy at all. If you don?t want to feel unpleasant, avoid this post office and go to the one on King?s rd instead, they are pro and very helpful.
July 2023 by Sejal A Patel
This is a makeshift post office, does not come across as professional. I?ve had a few return packages never actually reach back to Amazon. Single staff person is rude and seems out out by any request or question
July 2023 by Novica Jovi?i?
7 items from Amazon had to return because Lady at the desk asks for QR code which is not provided by Amazon.Do not go there if it is not mustIt is not part of my business but so many 1 star reviews, and nobody is in charge for improvement? For me ,this kind of customer service doesn't go with the Word Royal mail
July 2023 by Danijela Poljcic
Ordered From Amazon. Lady in the post office asks for QR code so I could not receive my packages. From Amazon I ve Bern told to stay away From post office. O Stars
April 2023 by Daniel Rea
If it was possible to give 0 stars I would. Random opening hours based on when the individual can be bothered. Poor service all-round.
February 2023 by Scott Burrell
Like all the other reviews try to avoid here at all costs. Horrendous.Post Office have removed all the branding out the front which does not surprise me, they must know it's an awful post office down the back. The front says Mountain Express and that's a pleasant 24hr convenience store.The guy running the Post Office down the back is a shambles. Really goes out of his way to not offer you the service you'd expect and makes it as difficult as possible to do even basic tasks like collect a parcel or post a letter.Only use as a last resort, seek another local Post Office if possible.
December 2022 by Natalie V
Never again : late to open, closing when he feels like can?t collect my items for week
November 2022 by L Boffa
Would love to give 0 stars.Been twice and the service is simply appalling.Today I had to send important documents and I was forced to go somewhere else (unfortunately far), can't cope with another stressful and time consuming experience.Royal Mail are you there??
October 2022 by Capital Idea
I dread going to this post office - the rudeness and contempt the staff display is off the scale. Sometimes I go instead to Lavender Hill, just for a friendly, stress-free experience. And yes, I am local - 2 minutes away from the godawful place.
October 2022 by lee sanders
I dread going to this post office - the rudeness and contempt the staff display is off the scale. Sometimes I go instead to Lavender Hill, just for a friendly, stress-free experience. And yes, I am local - 2 minutes away from the godawful place.
September 2022 by Martina Kern
I always try to avoid to send out parcels from this s*** shop but this morning I had to: The guys in charge of the postal service is the MOST UNFRIENDLIEST SUBJECT I have ever met in the UK. You don?t understand a word he says and he?s literally just yelling. Wow! Never ever again! I rather deliver my parcels in person. Horrible horrible horrible personality! ShameOn you!
August 2022 by scott1234678
Guy working there hasnt got a clue.. tried posting a large letter which fitted through the bracket fine and claimed it wouldnt fit. I post the same size letters at plenty of different post offices no problem.. time to get someone in that actually knows how to do his job maybe?? Embarassing.
July 2022 by Simona Gioia
The counter is closed even during opening hours. Staff are incredibly rude and unhelpful. Premises are closed messy and dirty
June 2022 by SIR SIR
Just to confirm it is indeed the Worst post office ever. Congratulations Royal Mail does not care at all ??
