January 2024 by Robert Dean
Firstly there is no sign up to say where customer service was. Extremely rude customer service rep, she pulled the sign in sheet away so I could not sign in, simply looked and ignored me. Not a hello be with you when I have finished with this client nothing. Most disgustingly rude person I have ever come across after travelling around the world. I was in the branch on Jan 12 2024 around 2pm.
December 2023 by asma salem
Very slow service not happy
December 2023 by Dakota Fenn
Nicest customer rep I have ever encountered. The young man that helped me cash a cheque today was so lovely, we encountered quite a few problems between the app, the machine and finally had to go old school route but he went out of his way to help. Honestly outstanding customer service :)
December 2023 by Mystery shopper
It is the worst one out theePoor customer serviceUnhelpful staffThe list goes on
December 2023 by Alex
Only one till opened. Huge queues.
October 2023 by Salwa
I am very pleased with David and how he handled my matter because my account was blocked.I went to two other branches prior to Edgware Road one.Last Friday I spent hours and hours inside the branch; I had to cancel two appointments (including my dentist's) but the outcome was brilliant, they did listen to me and acted accordingly. Very very positive.My advice is to plan in advance and be prepared if you would like to come to this branch as they will be a long waiting time which is expected due to a lot of customer flow.The staff are friendly and willing to help as far as possible.Thanks again David, it is much appreciated!
October 2023 by Lawrence Palmer
Sean was super helpful today and great at explaining options when withdrawing cash. Cheers!
August 2023 by Mariusz Ma?ecki
Why do you hire retarded people?Worst bank experience in my life.
July 2023 by Lara Chammas
I was able to complete two tasks I couldn't do at another branch thanks to all the help from the amazing cashiers and managers at this bank! Thanks for all your help!
February 2023 by Cee Cee
Carson was super helpful with merging my bank accounts - taking time to update me and making an appointment in branch. Really appreciate it! One of the best service I received.
February 2023 by Ioanna Vasilaki
I have just had the best customer service I have ever experienced in a Barclays branch. Mr. Sean Murphy assisted me patiently with my enquiry and offered me an excellent customer service overall. I strongly recommend his efficiency and professionalism.
February 2023 by Malika Makhlouf
Thank you Dimu for resolving my issues when I visited Barclays! You were very efficient. Superb job!
February 2023 by Sindbad K
I?d like to thank Mrs Mitisha! She was super helpful and very friendly to us. She resolved our problem professionally and without leaving any loose ends! Thank you again Mitisha
January 2023 by supriya sathyan
We visited Barclays bank edgware road twice in these couple of weeks. Excellent customer service and support received from them. Really impressed and appreciable security system .Especially Mr Gerson Goes did a great job for us in solving most of our account related issues .I really wanted to express my gratitude for your help and support - whole Barclays team.
January 2023 by Iain McLellan
Not any functioning atms inside for withdrawals from international cards that only work at barclays
