December 2023 by Livia Ferro
Sad to think that this Nero was once so good and taken care of but now the service is bad, the staff are not friendly, there is barely anything left. The management change really affected that place.
December 2023 by Jon Mcilquham
Really poor service. I ordered a regular Latte. I then had to ask the Barrista to remove the shot of caramel which she had decided to add for some reason. This was met with a grunt. I then asked to pay with the app only to be met with more attitude as she had already selected the card payment option. Takeaway cups were also being used even though it was still over an hour until closing time. I guess it's easier. Really not impressed unfortunately.
December 2023 by Antonio Esposito
Thursday 14th of December around 4:50pm,service was good and place was not too busy.There was a guy and a girl working.The guy, who served us, shouted at the girl ordering to clean the floor from the mess she made by accident. He was verbally violent and it was sad to see the girl with teary eyes. Someone from management check the guy behavior. He wears glasses. Girl don?t let nobody treat you like that.
November 2023 by Steve P
Good coffee, but understaffed. I feel sorry for the
September 2023 by GoldRider Showstopper
Plenty of seats, just slightly old couches. But atmosphere otherwise is good.The air conditioning at the back is slightly annoying as it can get cold, if the staff don't switch it off intermittently.
September 2023 by Rebecca Ohl
Caffe Nero food and coffee are consistently good. The staff, however, are a bit... odd. Nice guys, but I was given my drink in a takeaway cup because they "are closing in an hour." Closing in an hour?! Really guys?! Don't fancy running the dishwasher in the hour before you have to close?? Seriously weird.
August 2023 by Mickey Mick
Great atmosphere coffe ats it's best
August 2023 by Barkaat Shah
Lovely service great layout....outside seating is nice.. .probably one of the nicest neros to sit in with a variety of seating atmospheres available, staff is very friendly and professional a++
July 2023 by Mandeep Singh Chib
Thank you Ananya for your amazing customer services. You are a very good barista and all my colleagues loved the coffee drinks and food.
July 2023 by Hamish Jupp
Staff don?t seem to be bothered here.Watched two of them bring in a full chicken shop meal and eat it on one of the sofas while one trainee was left on the till. I watched in horror as, after sloppily picking apart chicken wings, they returned to the counter and started serving food and drink without washing their hands.I arrived before lunch and stayed for an hour or so, and came back in the late afternoon. During that entire time, there was a pair of ragged old socks on a sofa and the floor beneath which no staff member had either noticed or attempted to clean up.When I returned, I had to wait at the till for the trainee to notice me while she browsed her phone.
June 2023 by T&G Ratahi
Best coffee if had since flying into London. Thank you
May 2023 by Anthony Ireland
Maybe it was just at the moment I visited, but the staff served my coffee and food order with indifference, the interior decor was nice though
May 2023 by Lily R
Super friendly staff ! Great service and delicious food. Was lovely sitting outside on a sunny day !
April 2023 by Leo Lyu
The clerk has no idea what the surprise bag is. Please don't buy too much food to go there. Usually consumption is not recommended, bad attitude.
February 2023 by Aleksandra Lipa
Very nice small coffee shop, friendly staff , Martyna is such a nice barista . Family atmosphere and great coffee .
