October 2023 by PR 21Century
Lovely little branch. I have visited this Halifax branch today for the first time, and am so grateful on how incredibly professional and ready to help Timea was. She really went out of her way in trying to solve my unusual issue. Great experience overall.
October 2023 by Edy Alteirac
Only branch within a large geographical area, and at lunch times they only ever have one cashier present.. wait times are way too long
June 2023 by Michael Kenny
Worst bank in the world. Cannot be a worse one surely? It's website says it is open but it has been closed all week due to a flood - customers like me having wasted journeys. Phone number on front door is out of date. Phone their HQ but as I write this review their website still showing it is open.As I said let us know if a worse bank branch in the world?
March 2023 by Ali Ayoub
Great service by sajid very helpful and professional ?
December 2022 by Biker L
Stopped by at this branch today. Needed pound coins for the laundrette. None available. First time ever. In any bank or building society. That I have asked for coins, and been told there are none available.When I asked for options, it was recommended that I catch a bus to the Kilburn branch.If they cannot manage simple things like coins.........
August 2022 by Alessandra Guglielmo
Worse manager ever.instead then slap the door in people face without explication should be more sensitive to customer service.hope someone will take in consideration all this bad complain and let her understand that is so wrong.
February 2022 by Denise
Please do not rely on business hours set here they are wrong.
January 2022 by Denise Gardiner
Please do not rely on business hours set here they are wrong.
October 2021 by Lilly G
Covid has just been a great excuse to become lazy. Always closing at 3:30pm now? Planning to close down my account later this year it?s absolutely ridiculous that they don?t think of their customers.Also the young lady with the black hair has such poor customer service. Staff should understand they aren?t doing us customers a favour.Everyone has a job to do in life and they should do so with respect and pride otherwise consider finding another job!
July 2021 by Mr. Mohammed BENHAMDANE
Lovely Staff Lovely Manager Good Service,new customer
July 2021 by Lola Dixon
The staff are rude & unprofessional.
July 2021 by Nishul Saperia
Joke company. I need to send in a certified copy of my ID to Halifax. I went into this branch and the lady said they could only certify it if I had all forms and the ID?s of the other people who needed the docs certified with me, and she would have to send it directly. There are three of us involved spread out all over the place so it?s a huge pain for us to do this.No other bank operates so ridiculously. Sort it out
July 2021 by Sina Kian
Worse attitude I ever seen from people who work in bank I, just been there now ,a customer was not happy with cashier attitude and her manner and instead of apology to him and understand his point she just laughed at him and make poor customer more angry and when one of other cashiers or manager came around she did not try to understand customer complain and just back her employee up .I really don't know what had happened to great customer service provision from bank might be just post pandemic effect that people have forgotten what is theit job and why they are getting paid for .Shame
July 2021 by Ahamed Shumais
Very worst customer service, they dunno what they are doing there .but manganer is really good.
July 2021 by darnell kristian
Great serviceI wish the staff were a bit nice though
