January 2024 by ???? ???????
All of your staff been rude to me as a customer about 6am, but on google I found information that you open at 5am every singe day, so I expected to be served by rules, but I didn?t have a chance go to restroom after I?ve got my breakfast, and manager on duty was extremely rude, and didn?t even have a chance to finish a conversation, so I?m not really happy to be a customer on this McD, and do not recommend this place to anyone.
January 2024 by Davide Campanari
-Burgers were given near-cold-I've ordered a Sprite and recived sparkling water with no request or information-We wanted to have a seat but the staff closed the access with no reason-Didn't seem very collaborative with other clients
December 2023 by Stella
Mac plant way of life! Love their fries too. And their Coca-Colas.
December 2023 by neil stevens
Good hot food but staff have no charisma. A smile every now and then goes a long way. #hospitality.
December 2023 by James
It's really the worst place I've ever eaten,I bought Crispy Salad from here, they gave me Grilled Salad, And they don't follow hygiene at all. I saw the food fall on the floor and they picked it up again and put it in the envelope. They don't use gloves at all.This McDonald's doesn't know how to treat customer's
December 2023 by Galaxy Samsung
I visited this particular McDonald's on Dec 10th, 2023 around 2008hrs.I'm not here to rate the food, the whole world knows McDonald's food.My issue is that every time I visit, they do not include ketchup and napkins with my order. I go there of and on over the last several months or so.Today I had enough and complained to the manager, who said that I HAVE TO ASK FOR KETCHUP AND NAPKINS?Is this really the rule and how everyone else is treated? Please comment below? Thanks.
November 2023 by Yul Schuhmacher
Very small McDonald's. Stairs were closed. Only 3 seats inside to dine in. Personell seems understaffed. Once the alarm for the fryer went off and was ignored for like 3-5 minutes - resulting in Fries and nuggies drenched in old oil.It's not the staffs fault tho, it's just too many people on too few workers. Kitchen seems very chaotic.Im giving this review in relation to other McDonald's, not to all restaurants. With 5 Stars being the best McDonald's I've been to, 1 the worst. This one is a 3. It's clean, most of the time your food will be good and the service is not rude (although maybe stressed out)
November 2023 by alex
place was nice, same as everywhere else but not a lot of
October 2023 by Anita Szilágyi
Great place, but not enough table to eat. The food was tasty.
October 2023 by Hannah Chen
Despite it being always crowded, staffs at the counters are always super nice and don?t really get annoyed if you ask for extra sauce!They also have those wireless charging ports so a huge plus for a quick pit stop!
October 2023 by Lysanne H
A no for me. The fries were soft, not crispy and the vegetarian burger was tasteless.
August 2023 by Ana P.
The honor of review #30 for the 2023 year go to McDonalds! shout out!So I have always heard how mcd outside the state are different/much better etc and while walking back to our hotel we ran into one and had to stop by. The location is very small, they do have a counter but you are encouraged to place your order in the touch screens in the lobby. I really like that because it gave me the time to really look at everything they had and i really got to see what is different (item wise). This location is right by the bayswater tube station and while it is a busy street it may not be the softest. On a side note, I got pick pocketed on this street one night but luckily they did not get any cash just credit cards that are useless to them. The area does have lots of other good restaurants with a diverse option. We stopped by to eat dinner there the other night. I got the spicy chicken sandwich and omg that was my favorite! It was spicier than the one from the USA (a least to me). I got the grand big mac with bacon and it was disappointing. I got mine with bacon and it was so sad! It was not crispy at all, it looked like a piece of ham haha. The sauce was good but overall that flavor was not there. I did have to ask for ketchup because they did not have any at the counter. We did not stick around to eat there, instead I took it go to and ate back at the hotel. Overall it was experience and I would probably try something else from the menu next time.
August 2023 by Liliia Pulova
Would never eat at this location. The guy assembling burgers and sandwiches doing it with bare hands leaving his finger prints on every single piece of it. When I asked to have him wear gloves I was told that the policy is to wash hands every 20 min. To me this is super antysanitary. I couldn't eat my sandwich as it made me want to puke thinking about those fingers all over it.
August 2023 by Denzel Tanti
Its very cheap (expected from a MCD but unexpected in central london) food was ok place is really small and was very busy but still didnt take long to get our
August 2023 by Paulo Rios
Only if you are desperate for food.My fries were white not cooked trought.Soda without gas.Terrible.