December 2023 by Maria Lacaille
if you are old or black the security here will follow you round to make sure you choose what you need....o yeah and if you complain they kick you out the shop...super charming and helpful
November 2023 by Xavier Swancelleste
Another one of the many chain stores of the highly successful Superdrug health and beauty products company. I was very impressed with the support of the friendly, helpful staff. Who not only helped me to navigate to the relevant shelf but also gave me a special discount store card for future visits.
August 2023 by Tracey-Anne
Such a higgledy piggledy shop however, I found all I wanted with some extras! Who can ever go shopping and not do that?? ?
July 2023 by S?la Demir
The worst customer experience ever, so rude, and they literally rub it in your face. Like I am a broke student and I need to double check before buying something, they acted like I am a thief, and they spoke in their language next to me like gossiping about me, and in English also they talked out loud rude things about me, and like followed me everywhere, asked for the things I picked up to let me down at the cashiers front before I buy it in case I steal it, they were super rude and so obvious about it, do not go there. And honestly idk how some people can be this bad at their job but still can work there. THE WORST CUSTOMER EXPERIENCE EVER EVER EVER?.
June 2023 by Princess phillips
terrible staff and customer service got followed around the store and told you cant shop here because your black shouted at me telling me to get out the store embarrassed me in-front of everyone dont know why we cant just do our daily shopping in peace.
March 2023 by Amy Ahmed
Very handy having a Superdrug so close to work. Some good bargains to be had, helpful in this cost of living crisis.
February 2023 by Alexandra Zinga
Its more by convenience. Itd the closest pharmacy to my work.
October 2022 by francesc grossi
What happened to be polite and nice? What kind of customer service is the one that you ask for a product and they refuse to look for it!!! Even more justify it with some random lame excuse, I am surprised that when another customer asked at the same time for something else the answer was exactly the same. To be true just answer I do not know, why made it even worse another sales assistant asked her if she needed help and she answered something like forget about them I helped already, the thing is that the chap didn't believe her and tried to help both customers with very rude manners giving instructions to the customers on what to buy. Every time I come to any shop I am expecting the same respect I show to the sales assistants, but it looks like those times are gone. Or what is gone is the training? Too expensive to train the staff? Too expensive to have people trained.
October 2022 by Sola Sola
A very good local superdrug store. Good reception. Excellent customer service all round. Bargains all year round.
August 2022 by catherine coulon
Not a nice shop. I always think I?m getting a bargain, but find out after I?ve paid that the price label on the shelf was incorrect. They put different labels to make things look cheaper. Always happens. Also whenever I come to this shop I feel like I?m being watched closely. On one occasion, a staff member stood at the end of the aisle I was in, and blatantly watched me while I was looking at products. It went on for quite a while, until I got very uncomfortable and left. I think some of the staff here don?t have the right attitude towards customers. I don?t think I?ll go back to this shop. It?s not worth the unpleasantness.
August 2022 by Anna
I love superdrug. I shop often. But one rule I hate.... since covid they don't help with issues with products. I bought some foundation without testers being available, it was completely off on my skin. Totally wrong match. It was around £10. They said they can't help as it's still covid restrictions... bought the second...sane situation.. no money back and no useful product to use. Gone in the bin. Other than these, usually cheaper than boots
August 2022 by catherine
Not a nice shop. I always think I?m getting a bargain, but find out after I?ve paid that the price label on the shelf was incorrect. They put different labels to make things look cheaper. Always happens. Also whenever I come to this shop I feel like I?m being watched closely. On one occasion, a staff member stood at the end of the aisle I was in, and blatantly watched me while I was looking at products. It went on for quite a while, until I got very uncomfortable and left. I think some of the staff here don?t have the right attitude towards customers. I don?t think I?ll go back to this shop. It?s not worth the unpleasantness.
July 2022 by Jeremy
Great variety of products for men and women! Always find what I want. I found it was open during both 'Lockdowns' - very useful!
July 2022 by Ashleigh Greaves
Literally the most rude and unhelpful staff ever. I smiled at 3 staff not one smiled back, and I asked for help from one and he just walked off.
July 2022 by Sofia
Some of the make up I bought there was dried up or out of date, the service is ok but they are not the friendliest of people.
