December 2023 by Gillian Morphy
Staff extremely rude.
December 2023 by Thelma Persaud
After a lost parcel with a popular website I ordered my item with Boots online and picked up in store..no problem there!
October 2023 by Tina Chung
A staff member who was stocking up the shelves this morning was so rude, unfriendly and unhelpful ! I won?t be going back as my experience was unpleasant.
August 2023 by Balvinder Virdi
10.22am and not open, states awaiting a locum pharmacist. Store should still be able to serve the basics and had a photo delivered to be collected but cannot gain entrance.
August 2023 by Kiefer Byron
Always at lunch with a note on the door honestly it?s like 1970?s opening hours! They gave me a prescription but would not give me my pd.
July 2023 by Patrick Murphy
Dreadful experience every time , with some very confrontational staff, one of whom is always " too busy" to handle customers, gets her colleagues to jump in for her whilst she deals with her own lack of organisation, then suddenly finds the time and energy to interject into other people's conversations and berate, condescend and start arguments. How on Earth she is still employed (I'm sure that her colleagues dislike her cantankerous , unpleasant attitude as much as the customers, but she is probably untouchable due to the various "cards" certain people can play )I don't know, but if you have the choice, deal with the very nice Malay lady pharmacist there- she is more than helpful. Switching my prescriptions elsewhere so I can avoid the difficult staff member and her claptrap.
June 2023 by Graham P
One of the smaller Boots stores in the area. Only wanted one item which Boots website said was on offer. As with all the Boots stores in the area they did not have any of this item even though there was a space on the shelf for the item. Strangely they could not order it in for me either and did not know when it would be back in store or in stock. Very disappointing as it was a Boots own brand item.
April 2023 by Zali Djenan
I love Boots the chemist very helpful staff ?
April 2023 by Maya Adriya
The store is small, dark and depressing and the staff are overall quite rude. They barely have any stock so if you are there to purchase (and not for the pharmacy), be ready to be disappointed and to queue for a very long time if you do manage to find what you are looking for. There isn't a self-checkout and the poor Pharmacists have to act as Sales Assistant too. There's no space to queue either as you're in the way of other customers.Their collection service is as shocking as their stock and opening hours. Don't expect an apology either, even if you've received an email/text asking you to collect your order. Thankfully, Beckenham has other stores and the Bromley branch isn't too far.
April 2023 by Mohammed Sheikh
Really rude, abrupt and unhelpful manager and staff. Very dismissive of customers. Simply shrug their shoulders and look past you when you ask for help. They couldn't answer any questions and said they "have no facilities to help". No faculties, more like. Big brands like Boots don't care if you go elsewhere. Pathetic service.
April 2023 by Betty Bodo
To be honest this store is the worst boots store I have ever seen ? worst in uk ..usually no stock .. all the make up selves are empty.. pharmacy system is down when it needed.
March 2023 by Kristy Wall
Poorly stocked I ended up going else, most disappointing when at 12 noon.
February 2023 by Mary Hayward
Unfortunately the product I wanted was out of stock
February 2023 by Robert Ireton
Excellent customer service, especially from a young employee. I believe her name was Misty. Very kind and considerate.
February 2023 by Ivan
Often not everything's in stock even if it says so on the website. Not displaying half of their stock.