December 2023 by Kay Dee
Please hire SOMEONE with just a LITTLE BIT of sense of urgency. The slowest moving employees of all time...
December 2023 by Philip Long
I visited the post office today after having a dreadful experience at the West Wickham post office. i had to renew my driving licence. The woman could not have been more helpful and efficient. I was impressed with the service. i did note that the queue was extremely long but a man came out and started to service so the queue was reduced.
November 2023 by Oliver Bartholomew
This Post Office is allegedly open until 5.30pm. I turned up at 5.15pm only to be told the post office was shut. The Post Office's opening hours should be therefore be changed. I note other reviewers have also complained of the same issue re opening hours.
October 2023 by Keith Bryant
This office regularly closes early for seemingly no other reason than the staff want to leave early. They have closed early 8 times over the past 2 months., Below is 2 examples of these occasions.On Saturday 21\1\23 the office shut at 2pm with a note on the door explaining this was due to a technical fault. After further investigation it appears there was not a technical fault at all it was just used as an excuse. A member of the WHSmiths staff told me it was because they wanted to close early.On 24/10/23 they closed at 16:52 even though they should have opened until 17:30. They turned customers down at the door who had travelled a long way one of which was a pensioner. The staff were seen leaving the back door at 17:15.It is not fair that staff a this office make decisions to close early. This office is the only post office in the Beckenham High Street area now. The other post office is 1.2 miles away.
October 2023 by jason leo
long queues then the Indian guy closed a counter and went on break leaving one staff only. Not helped by moron customers that could go elsewhere instead of queuing. I couldn't as I booked a dropoff for this place. Breaks should be taken at quiet times not busy ones. They need a sell service machine. It would help massively
October 2023 by neophyted9
Always long queues, staffs are rude and unhelpful. Never came across a post office like this before.
September 2023 by Eats Shoots And Loaves
Worst ?Post Office? in the area. I use the terms post office loosely as the service is so poor. Always have to wait at least 20mins. Queues running back to front of shop. Staff don?t engage at all and never give any update about why things take so long. Utterly soul destroying!
September 2023 by ethso hallowiin
Close too early when you have a desk job hour and understaff between 13.00 and 15.00.
July 2023 by Mariya B.
Horrid service. Long queues always. This branch should be shut down or re staffed with people who actually work. Staff are extremely rude!!!!!! Totally agree with all the reviews about. Just don?t bother wasting your time there.
May 2023 by Asan Rocha
Been here for 20 minutes and still waiting. They are so slow. The manager did not even care and left to the back office. Just avoid it, wasting your time.
May 2023 by C S
Yes, no doubt this PO is the worst one Ive ever been. Please just introduce self check out machines, we can handle.
April 2023 by Aidan Sealy
Either get some more staff or get ones who are actually fast and efficient at their job?..like wow
March 2023 by Angel Vuchev
This branch is in desperate need for digitalisation (self-service kiosks). Staff is too slow and unmotivated to help customers quickly. Queues are always long because of this.
February 2023 by Adam Honeyman
Dreadful slow service. 4/5th time I have been for different reasons but it?s always the same long uncomfortable queue down the stationery isle. Modernise (self drops etc) and/or employ more staff please!!
February 2023 by Josephine Weiner
Always a very slow moving queue and staff seem in no hurry.Last time I visited I had an email that my parcel was waiting but staff said it wasn't. It seemed to have been sent back within minutes of arrival which was very odd.
