October 2023 by justdo yourthing14
It?s no wonder that one of the most used words for this store on Google reviews is ?rude?.The female shop assistant who wears a hijab was shockingly rude to customers. She gave customers annoyed looks who ask her something, drove customers out of the shop BEFORE closing time, lied that she couldn?t link a student ID to an advantage card because she couldn?t be bothered? I went there twice and could witness this appalling behavior both times so I guess this is just her m.o. Is there no manger who trains staff there?
October 2023 by Michelle Ammann
Understaffed and overwhelmed. Once waited for 5 mins to be approved at the self checkout, so went to the medicines desk next time as it had to be approved again & they sent me away after letting me wait for 5 mins again. Very incompetent.
August 2023 by Paulo Botas
The current pharmacist is impolite and have no customer/patient skills. I was waiting on the pharmacy counter to inquire about my prescription and he just ignored my presence and continued doing whatever he thought it was important for him. After waiting for quite while I decided to leave. The branch used to have extremely polite and helpful staff. Now it?s an unpleasant experience going to this branch. I will change my prescription to a private pharmacy as one is more likely to be welcome, be helped and have one?s presence at least acknowledged.
August 2023 by Stella Baldock
Small and under stocked
August 2023 by Skylar Sekr
Shop stock, not an issue unless you want the meal deal, then dont count on it. Staff on the other hand are a disgrace. Rude, unhelpful, and to laugh and make jokes at and infront of thier customers, is an absolute disgrace. I ended up submitting a formal complaint to the company as I was shocked and infuriated by one particular member of staff, who one clearly didn't know what she was doing with a self service till, and then decided to belittle my partner, whom by the way works for boots but in another location for at least a decade, she chose to insult when my partner who knows the self service tills in and out stated about a bagging weight issue glitch. She then removed all of my partners items that she had scanned quite aggressively, started to rescan without clearing the basket first or doing anything to stop double scanning everything, then got annoyed with us, when we said to her repeatedly that your double scanning everything and should have cleared the basket first before starting again, to which she just said "shut up I'm doing it this way because you don't know what your doing, so I'm doing it for you", and this is all with my partners STAFF card in full view on the till. She finished scanning and then said to us "are ya happy now?" To which we said no because you still haven't removed the double scanned items. I would go on with the rest of this but hopefully my formal complaint will reach the management of this store. As it didn't stop at the till and it continued even as we left. I would avoid this store from now on due to the nature of the staffs behaviour and manners towards their customers as this didn't just happen to myself and my partner, but also another 2 people infront of us in the queue. Absolutely disgraceful.
July 2023 by Terry H.
So convenient and helpful. I would recommend to any UK visitors. Great staff and good prices.
July 2023 by Kay Simon
Always a pleasure.
July 2023 by Noura Almana
Sumaiya is so helpful ????
July 2023 by Charlotte Arshad
The assistant manager was rude to me and other staff that worked there
July 2023 by Eddy Hammerton
Good store helpful staff
June 2023 by Frankie C
Nice. Simple
June 2023 by Sooz
Not too busy. Left alone to browse. Self check out used with no issues
May 2023 by WEIWEI JIN
Travelled 1.5 hours there to get a vaccine, then got told it was cancelled when I got there...
May 2023 by holly simpson
Great! Very helpful staff
May 2023 by holly
Great! Very helpful staff
