December 2023 by MIRELA GM
Tasty cake, good coffee, nice atmosphere, but...The entire place is very dirty.Sofas and chairs are torn, tables not cleaned, the restroom is below standard.Service is neutral.
December 2023 by christopher scott
Got a tiramisu this morning and the edges of the sponge finger's were hard and crispy not soft like it it ment to be not
December 2023 by Ma Jose
Cool and fun place! I like their american
November 2023 by crownpln 21
My first visit to this cafe nero but won't back. Unfortunately the staff are poor at their job, there was 40 mins left before closing but I felt rushed as soon as I walked it. The two guys ?ere just not bothered and the trainee refused to give me a plate for my cheese cake although I made it clear that I'm sitting in. I should have been told I have to eat with my fingers from a paper bag....because I would not have brought it. I bet they charged me to sit in though ...without the perks. Also tables are dirty and sofa seats look like they were picked up from a skip....my loyalty has to remain with Costa...at least they have good customer service!!!!
October 2023 by Molli Kriszte
The coffees we had were excellent. The chicken bacon panini was bland. And the toilet? so disgusting! They really should do something about it.
October 2023 by Nikandish
I didn't like at all. I went to toilet staff took my coffee. I asked for a pluge to charge mobile he was pointing somewhere i couldn't find anything. I didn't like the behaviour. I just left the shop.
October 2023 by KAPIL KAKWANI
Worst cafe Nero experience. Staff is rude as hell. No smile no, greetings as if they are giving free coffee. Specially that guy with glasses. And very poor quality hot chocolate. Will never go there again.
October 2023 by David Brinson
Poor service and really unhelpful staff. Hot chocolate was
October 2023 by nastaran binesh
The staff are so rude and impolite, I had a stale cake and I wanted the fresh one but they answered in a bad way , I don?t recommend at all.
September 2023 by Leah Brown
Food and drinks were good, service was decent, but the toilets were disgusting. They smelled terrible and had 2 pieces of graffiti. I'd recommend using Victoria Station's toilets instead when visiting.
September 2023 by Dr Jamie Smith
Good location just up from Victoria station. Nice internal design also and good service.
September 2023 by robert ledbury
Coffee and location are the pluses. When I enquired about the freshness of my pastry I was told "delivered today". Its 1045. My local Nero's bakes on site. What a difference...
August 2023 by Alisha Dass
I began having coffee/tea here with some regularity after having meeting there a few times with my engineering colleagues a few months ago ..I enjoyed the atmosphere because it?s unfussy - you don?t have to be too conscious of being overly neat or lifting your pinky finger or of the staff urging you to finish and move on - it?s a very relaxed atmosphere and you can actually concentrate upon your meeting, or reading or doing whatever ( a lot like being in any well-lived-in lounge in any British house here ) ., Also it?s one of the few resources for access to working plugs for your phone, laptop, etc .. has good view of the Road and, the staff ( unless they?re new ) remember my order completely .. A good place to escape the office or the crowds for a few hours and get some things done ..Vegetarian options: Good choice of dairy free milks for your cuppa
August 2023 by Eric Smith
Coffee and tea very nice.Service very good.BUT?..The whole place is grubby.Furniture dilapidated - it needs a good steam clean and a redecoration.They are taking advantage of its convenience near to Victoria Station etc.Whoever is the area manager needs to get a grip and sort this place out.The toilets are absolutely disgusting
July 2023 by Thom Harrison
I really like Nero but the toilets here are absolutely minging
