April 2023 by Google user
Very good service at this kiosk in Victoria station. Coffee was hot and fast served. The baristas serving me were lovely, laughing with each other but serving customers in a fast pace. It was a tall guy with dark hair and a short lady with dark purple/red hair. Overall, a good experience.
April 2023 by Olivia Pap
Very good service at this kiosk in Victoria station. Coffee was hot and fast served. The baristas serving me were lovely, laughing with each other but serving customers in a fast pace. It was a tall guy with dark hair and a short lady with dark purple/red hair. Overall, a good experience.
April 2023 by Nicola M
There are usually nice staff at this branch but this morning I had the misfortune of being served by an extremely rude female barista (Italian, dark hair and very pale skin, quite short). I was stood in the queue behind two customers, which said barista could very clearly see, then when it was my turn to be served, some random bloke pushed in front of me in the queue and started giving her his order. I politely said to him \\\"excuse me, I was here first\\\", before saying the same to the barista. Instead of being professional about the situation, she barked \\\"I said \\\"next\\\" and you didn't say anything\\\" at me. Apparently a customer being stood in a queue behind the person in front for several minutes isn't enough of an indication that someone is waiting to be served (maybe she thinks people like doing that for fun?). That besides, it's also not my fault a staff member isn't raising their voice loudly enough for customers to hear them amid the loud coffee machines and train station tannoys. This barista has a disgustingly bad attitude and can't seem to grasp basic human interaction, let alone basic customer interaction. Definitely won't be returning.
April 2023 by ?lke Öktem
Buying my coffee and breakfast here every single morning. Today, red haired barista bumped and dropped my cup of coffee and spilt all over. No excuse, no sorry. She didn?t care at all. One of her colleague came and helped me to wipe the coffee on the table but he did not offer a new coffee lol. I am a regular of this place. Ended up with half of my coffee with no apology. What a joke!
February 2023 by Tina You
It's very good to get something on the go before your trip.
January 2023 by S A
I ordered an oat milk but the coffee was ground too coarsely. It was so terrible that I could not finished.
November 2022 by emmy c:
Usually come here and the coffee and staff are amazing, however the new trainee baristas will make coffees wrong, which is understandable, but refute to listen to concerns or remake the coffee correctly. My coffee and the other persons coffee before me were both wrong and she still wouldn?t remake.
October 2022 by Laura
Don't ask for anything else other than a cappuccino as that's all they know how to make. Scolding hot and burnt.
July 2022 by Anahita Zandi
Asked for a flat white. Looked like a cappuccino. Please take care when making a flat white. The foam on top should have no bubbles, should be dense and flat. With a pattern on top (don?t just Chuck the milk in as they tend to do). It?s £3.10 for a flat white?.the least you could do is not rush my order. Employee more people.
July 2022 by Perry
Ordered coffee and Nero refused to take cash. That was the last time i ever bought anything from Nero again.THE END
June 2022 by Matthew Addley
Best takeaway flat white in a while. Late evening so quiet at Victoria Station, can't speak to when it's busier but barrista was friendly and made an excellent drink. Job done.
May 2022 by Y V B
On 5 April at 8.30am there were two ladies serving. The darker haired one (without the British accent) was so rude to every customer. Let her go
March 2022 by Engineer
One particular person needs to find another job. He is very unpleasant and rude to customers. He is rude with a smile. Shame because most are nice people. Victoria Station nr Platform 6
November 2021 by Trish C
Nice coffee shop with lots of nooks and crannys. Service was good. This is the type of place you go to the counter and place your order and then return to your seat e.g. no table service. Coffees were great. Be aware though toilets are up a flight of stairs and then a walk and another set of stairs and the toilet cubicles you need an entry code for and are very small.
August 2021 by kubra p
Poor quality of drink. Asked for coconut latte, I?ve had many lattes, however not a bad quality like this. I also told her make sure it?s not too hot. I burnt my tongue. I say that for a reason as I want to drink my coffee straight away, I don?t want wait.
