January 2024 by Josh Armstrong
Good Italian coffee at a fair price.Vegetarian options: Plant based milk options upon request
January 2024 by Antonio Tineo
I asked for a Mocha coffee three times and the guy make a late , The table was dirty and not good customer service ?.
January 2024 by Wacky Willow
It was just before Christmas and busy but behind the counter wasn't as clean as I'd expect to see. They didn't put chocolate on our cappuccinos and forgot the oat milk drink. The toilet needed attention too.
December 2023 by Ajay Chawla
It's a good cosy place at the corner of the piccaddli circus. Hot drinks were a bit cold but otherwise
December 2023 by Katherine Shimwell
This is my regular coffee haunt and I love it. The service is always excellent and the staff very friendly and helpful. Very central location as well. Highly recommended.
December 2023 by YuKi
We?ve ordered some drinks and food around 3:30 and the female staff member doesn?t seem to be happy to sever customers. We ordered 3 luxury hot chocolate and she gave us with cappuccino cups. And also, we asked for one takeaway cappuccino and she gave us with dine in cup. When we ask to change for takeaway cup, her facial expression was disappointed. This is an unacceptable behavior to the customers as a customer service.
November 2023 by Jamie Puddephatt
This is a typical Cafe Nero which all do the same food and coffee but each branch differs purely by its service.This branch have good coffee and a good selection of cakes which is needed because it was absolutely packed.The service was ok 1 of the males was a little on the arrogant side and seemed unhappy to be at work but maybe he was just tired with constant customers coming in.Good views from the front window and nice comfy seating but as I said before it's a Cafe Nero once you have been to 1 there is not much variation but for me it's the best big chain coffee shop.
November 2023 by C ?Bez? B
Really lovely and friendly staff. They deal efficiently with a queue that can go from 0 to 10 people in seconds. Coffee and food is consistently really good.
October 2023 by Michelle Grant
Middle aged, female barrister/ server with curly blonde hair serving at 17.30 on Saturday 14th October 2023 was rude and abrasive in her manner. Instead of giving any eye contact to serve me, 'she mumbled 'who's next?' Knowing too well I was next in line, a black female. She was short and abrupt when serving. Her cold attitude made me feel very unwelcome and I will never go in Caffè Nero again... I will make a point of telling others about this encounter also. I will be sure to go to Pret and Starbucks instead.In comparison, the white female customer who was after me was greeted with eye contact, a smile and, 'Hello, how can I help you?'Microagressions and racism have no place in public service. What a horrible women. And what a horrible experience in your establishment. If I could give a zero I would. I am giving particular detail to the description of this staff member to ensure management are aware that this is what is going on in their establishment. If she treated me like this, then she is treating others like me the same way also.
September 2023 by Derek Tierney
Asked for cappucino in a stay in cup. Got a takeaway cup without chocolate sprinkles after asking for them. Then asked staff to clean my table. Didn't seem overly helpful. Shop was quiet at the time.. 2 staff and pretty much all tables dirty. No really urgency to clean them. Toilets dirty too.
September 2023 by Jacob Eddy
Nice service. Had a latte. Bit expensive.
August 2023 by PHG !
Good professional and quick service. The coffee is really good. I like this as it is not too bitter or atrong it is a nice blend.I tend now to stay away from the pastries as the peices are just far too high. 3.20 for a scone!!! Before i would always buy a scone or almond croissant but now i stick with coffee only.The cafe is good, nicely spaced seats, good staff servixe. Even clearing the tables outside regularly.The toilets are a little bit below the standard of the store. Overall the store itself is getting 'tired'. But the staff service and the quality of coffee means it still is worth visiting.I like this one.
August 2023 by Jennifer Chen
We came to this place because it was raining heavily. Coffee was good and aromatic. It was crowded but the place is nice and environment is ideal to get fix onyour coffee.
August 2023 by Indy Singh
A neat, clean, sleek, nicely laid out and spacious espresso room with friendly attentive staff that anyone would enjoy visiting.
July 2023 by D4251IYkatherines
Wonderful staff and service as well as good coffee. Great place to take a break while in the Piccadilly area.
