March 2024 by Richard Hatter
Ordered a shirt and the stays were missing and the company replaced them almost immediately
March 2024 by Florencio Cabrera Fernandez
A wonderful service and fashionable Jermyn Street store for Men, which Beau Brummell would probably love!
March 2024 by Indy K
Service from everyone was excellent, atmosphere was very friendly and Sam especially provided great service, couldn't fault it at all
March 2024 by Ciaran R.
Anyone would think I'm being paid commissions for these reviews - but I can't speak highly enough of the staff here. The organisation, availability and consideration of these guys (and girls) really made it an experience instead of a transaction. Thank you, all! C
March 2024 by Patrick Denston
Very attentive staff and good stock of sizes.
March 2024 by Andy Bagus
Finally. Been trying to come to this place and get some of its formal clothes since I arrived in London. Very good clothes quality, various choices and with a very helpful staff. Special mention to Maria, who was very helpful and kind during my visit. Hopefully can stop by CT Jermyn Street again next time visiting London.
February 2024 by Clare Whitlock
Appalling service! Booked for wedding suit fitting for groom and best man. Initially the lady helped to find suits for the groom and then she suddenly disappeared and started assisting customers that had not got an appointment. We were left with no help for 45 minutes and after making a complaint to the assistant manager (who was being attentive to his booked customer ) we decided there was no alternative but to leave the store, despite having found a suit we liked. We were not offered and further help with buying the suit or with finding a suit for the best man! The store have missed out on a potential sale of £1000+As the grooms Mother I had travelled 5 hours to have this special day with my sons. What a terrible experience at their flag ship store!
February 2024 by Atul Kumar Gupta
Naima and Ahlam were just brilliant and were infinitely patient. Got the shirts which fit me perfectly. Thank you ladies.
February 2024 by Annie Davies
Great shop but don't sign up for emails or mail. You will be bombarded every day with emails and brochures. My husband loves their clothing but says no more! Please.
February 2024 by Chris Russell
Started good and ended bad.Had a great experience with Leo over several visits. Bought a few shirts as my size is odd and I don't live locally.Firstly my tailored jacket wasn't correctly pressed, and nobody pointed it out until my partner said it looked odd. Then I had to go back and ask the tailors to press it myself, but no problem I get everyone makes mistakes.Went to return a couple of dress shirts, as a 15 extra slim was too tight and a 15 slim fit was too loose, even though my collar is 15", the 15.5 extra slim fit me perfectly.Returned as per the refund policy and was treated incredibly rudely by Amin, who raised his voiced and told us that these shirts were now "unsellable" and needed to be "thrown in the bin", interrogating us about what did and didn't fit and being very accusational. I am extremely disappointed with this service and will not be bring my business back. I have never had such terrible service from a clothing shop.A real shame as I was then served by Kas who was friendly and helpful.
February 2024 by Jemini Tarling
After a horrendous experience across the road at Hawes & Curtis we popped in here. The service couldn?t be more different. Scott the General Manager & Raj were really helpful, they took shirts out of packaging for my partner to try & we found what we were looking for & made our purchase. Go where your custom is appreciated & staff want to help.
February 2024 by Ian Smith
Great shirts with an awesome 1 year satisfaction guarantee. Much better value to buy 4 on sale than 1 individually. Finding the right collar can be a challenge, but staff are super helpful.
January 2024 by Conor O
Excellent customer service
January 2024 by Lisa Ball
The place for high quality gentlemen?s clothing with a reputation for quality.
January 2024 by david smith
Fabulous shopping in the Christmas Sales. Everything is my size. And such good quality
