November 2023 by BoxerGT
Hi,I wanted to take a moment to express my gratitude for the wonderful dining experience I had at your restaurantin Great Peter st. The food was delicious, the service was impeccable, and the ambiance was delightful. I would like to specifically commend Cristina, the General Manager, for her exceptional leadership and dedication to ensuring a memorable visit. Her attention to details and commitment to customer satisfaction were truly remarkable. Thank you for consistently exceeding my expectations. I look forward to returning soon.Best regards
November 2023 by K Mistry
Super fast service!! Quality food.
October 2023 by ???????? ?????????
Delicious and fresh hot and cold dishes, plenty of seating space, and friendly attendants. Itsu is it for a quality, inexpensive lunch. Location is terrific if you are visiting Westminster.
October 2023 by Alan
First time here and will be back. Very helpful staff. Pick up what u want and pay for it at the automated stands or order hot food there and collect at the desk. Great selection and had salmon salad and miso soup.
August 2023 by Hall ZHANG
Ideal lunch location for visiting Westminster abbey, it feels great to have hot miso and fresh sushi in the heart of London with reasonable price, also a decent toilet!
August 2023 by Andrew Harwin
Great option for easy food, full of flavour and reasonably priced.
August 2023 by Billy Chan
Usually fine, but there was a fault on their automated system today, with some food not appearing on it and the staff wasn't helpful at all. Left without buying anything as I didn't want to waste more time as I only had limited time for lunch.
August 2023 by Pablo Barrantes
The food is always good in Itsu but the service here was poor. You have to order through the self-service machines and when you have doubts the staff is not helpful at all. Just one toilet for men and women is an inconvenience if the restaurant is a bit busy.
August 2023 by Anastasia Artemieva
I like Itsu as it?s fast food but healthier than McDonald?s. Also it?s clean and cheap. Recommend
July 2023 by Valerie Skvortsova
15th of July was the worst day to visit this particular itsu. The temperature inside was approximately about 30 degrees. It was so hot to be there, that I?ve got sick while eating because of the temperature. The worst experience ever. Please if you have troubles notify your clients before they enter your door.
June 2023 by Lee David
Fast food and do not expect too much. Reply details from the link and looking forward for improvement.
June 2023 by Leonardo Batista
One more time, I come to an itsu shop and I'm told that they cannot make a Thai Chicken Rice without veg, and worse, now it seems to be a company policy. It's a shame. Why is it so painful not serving a scoop of whatever in a dish that is made by order?If anyone answer this review, please be sure to add your thoughts in the answer.
April 2023 by Michael Reid
Lovely food.A bit impersonal with the nasty McDonald's style ordering machines.Wrecking the atmosphere
March 2023 by Ad Lo
I went 30mins before closing and the food was half price.Great tasty food.
March 2023 by Amaan Hardoyal
Nice selection of sushi but they can be long queues if you come at the lunchtime rush.
