August 2023 by Christine Smith
I need to get in contact with Lloyds Bank by e-mail. I do not have an account with them.This morning a person went to a branch in London and was told that everything has to be managed online. I am not a client, so I cannot find the information I need through their webpage.I live overseas and need a contact e-mail address from 98 Victoria Street branch or any Lloyds Bank branch in London.Many thanks for your support.
July 2023 by surver
Helpful kind staff one entrance side is broken so you have to go in from inside the shopping mall area. Really nothing too complain about I exchanged some old cash and both deposited a cheque while taking some money out.
June 2023 by David C
Went into branch to use an ATM, they said they don't have one. I said in that case I will find a Lloyds which does have one. I told the woman on the door do the "powers that be" know about this", they do she responded. Was not offered counter service so I left. Lloyds need to up their game.
May 2023 by Terence Rickaby
I always experience a 5-star customer service at this branch. Ashley always goes the extra mile to resolve and accommodate my many different queries. Highly recommended!
April 2023 by miraK
unprofessional staff at the door who have no social skills and have no idea what they?re doing. worst bank i?ve dealt with.
April 2023 by Niloufar Rezaei
I?ve been trying to open an account for weeks but none of them helped mw out for weeeeeks!!!Even one star is too much for them
April 2023 by Nat Kruger
quite frankly a horrendous experience. they declined my request to take $20 out of everyone's account.
February 2023 by Martina Nikola
The girls in the lobby of the bank are very rude and unprofessional.Definitely not for customer service.
December 2022 by Xueqi Zhang
Went there few times, always have friendly staff, very professional.
October 2022 by Jodeci Cardosa
Slow, rude staff and couldn't even take my own money out as machines were down! Terrible
August 2022 by Lulu Lujan
Unfortunately, Customer services is not a Good Practice in this branch.
August 2022 by Patrick Patrick
Travelled all the way there to see a sign they are closing an hour early due to train industrial action , fine , but update your web , you Easter my time Not even sure how closing an hour earlier has any relevance with the strike either
August 2022 by James
Travelled all the way there to see a sign they are closing an hour early due to train industrial action , fine , but update your web , you Easter my time Not even sure how closing an hour earlier has any relevance with the strike either
January 2022 by John Lewis
They've definitely improved from what they were like a few years ago, my only fault is most staff do not wear the masks at all.
December 2021 by Tiurma Simorangkir
Went 3 times here. The last time I went, it was 4.30 pm.Me : I want to update my adress. I already had an accont but I requested to hold my card to be sent, so it could be sent to thr new adress.Him : Well, I dont know because we have security issue right now and to update data you have to have this and this and this.Me : But, I was told it needs only 5 days to update data (since 17 of October) and now its 26 of November.Him : Your account is blocked (not saying why) please come again TuesdayMe : What should I bring?Him : This is enoughMe : But you told me to bring this and this and thisHim : Well its just bubbly not sure what he said. You can go to another branch
