February 2024 by Daisy Muir
Came here Friday 19th January 2024 afternoon about 3:10pm , came in and struggled to open the door as I had a suitcase and other bags in my arms as I had been travelling to London and instead of helping me the lady worker gave me a dirty look to the couple she speaking to inside the shop, how rude of her . Then this other couple who was behind me and helped me open the door and as soon as I came in the shop, she continued to speak to that couple and then afterwards spoke to the couple who helped me with the door but completely ignored me , didn?t even say hello or acknowledge me in the shop. Absolutely disgusting and rude behaviour . It was clearly because I wasn?t dressed in a way that ?suited ? her eg I was wearing a puffy coat and joggers whilst the 2 couples were dressed like how people dress in Chelsea . I left as she made me feel that uncomfortable and it?s a shame as I normally love L?occitane , but she was down right rude . She was the black lady working on Friday 19th January 2024 in the afternoon in the shop , in which she was there by herself working . If you hire / have workers make sure they are actually nice to customers and don?t judge them the way they may be dressed or presented :)
January 2024 by Pre Vyas
Had a brilliant xmas shopping experience and I wanted to give a special mention to Irina who was so helpful to explain the different products and help me pick out the right gifts. Staff here are always so friendly and helpful! Thank you :)
July 2022 by jillmF3869XZ
This company no longer exists, but still accepts reservations. My card was charged but the tour never happened. When I went to the tourist office in Aix, they looked up the company and found that it had closed.
July 2022 by Bhav
Helpful staff and always good at giving recommendations that I may like.
November 2020 by Raquel Pallas
Almond range = addiction
November 2020 by Louisa Spicer
Found what I needed
April 2020 by RolandR689
We had to cancel our excursion on 5/28/2020 because of the pandemic. I have requested a refund as per their policy, but they will not answer my calls or respond to my 4 emails. I know this is a difficult time, but they should at least acknowledge my requests. I have received refunds from all other excursions we had booked. I booked this per TripAdvisor recommendation.
January 2020 by 532ganeshi
Florence was our tour guide. She is very knowledgeable about the tour areas and town we visited. she is very accommodative and allowed us sufficient time to spend on the important places.
December 2019 by tltravels95
I booked this tour based on good reviews. I was staying in the Radisson, and the meeting point was right in front of the hotel. I arrived 15 min in advance to make sure not to miss our tour guide. There was already one person waiting there, who like me had concern if the meeting information was accurate. Soon, 2 more people joined us, a total of 4 people in our group. At 9:00am sharp, our tour guide drove a Mercedes-Benz van to meet at the exact spot where we were waiting. After parking, he jumped out to greet us warmly. He introduced himself as Alex, a very pleasant and friendly young guy who spoke fluent English with little accent. His warm greeting made all of us comfortable, relaxed and excited for the scenic points we were longing for. The car was in excellent condition and very neat and clean. Alex introduced all land marks along the way during driving. He told historical stories behind the highlights of each destination with names of historical figures and clear chronicle orders, which filled us with rich French History in one day. The tour also included Marseille city, I wasn?t initially so interested in since I?d been to all the spots by myself a couple of days before. However, after the tour, I felt even more amazed at Marseille since Alex showed us more than a self tour can achieved. For example, he not only told stories, but also guided us to the best spots at Notre Dame and MuCEM with a panoramic night view of Marseille city. Best of all, at our group request, he happily drove us to the Palais Longchamp, which was not supposed to be on the tour itinerary. In summary, Alex made my experience with Marseille more exhilarating on my last day there and I give him the highest rating and highly recommend him to anyone who is going to tour Marseille!
November 2019 by Kschulte68
We had a wonderful half day excursion to Cassis. Our tour guide was wonderful and we experienced Cassis in a delightful way. Highly recommend!!
November 2019 by Kirk A
I wish I could use 6 stars to rate this tour! We had such a memorable time. Our guide was Nathalie Smith, who could not have been better. She picked us up on a rainy day in her very tidy Mercedes van and was absolutely charming. Our misgivings about the wet weather quickly turned into gratitude as we seemed to be the only tourists out and about in the medieval hilltop village that Natalie took us to first. She was very engaging with the French-speaking shop keepers and kept us in the conversations with timely English translation. We then enjoyed a private wine tasting, with a very enthusiastic and English-fluent winemaker (who had been a sommelier in Manhattan for 10 years), followed by a delightful seaside lunch in Cassis. Again, Nathalie was extremely helpful with the French menu and charmed the proprietor into giving us VIP treatment throughout the lunch, including "comping" us on one of the two bottles of wine we ordered. I cannot recommend Nathalie to you highly enough as a guide. She was marvelous, and we are looking forward to our next trip to Provence!
July 2019 by Lynda Chaufty
Great . Great service great product.
May 2019 by Kornelia Michnik
Very nice and polite staff. Good location.
May 2019 by Adem Kader
Great products and service - very helpful staff.
