December 2023 by Christine Rooney
I want to change banks just spent 45 minutes on hold waiting to speak to someone about opening an account. Doesn?t bode well.
November 2023 by Tamas
Lovely experience to be able to go into a branch and have my query resolved quickly and efficiently by Megan, she made my day!
August 2023 by Skylar Sekr
Banked with nationwide since 1993. Never left them due to great customer service, staff helpfulness and never had any issues with the building society in general. The staff at this branch echo what this building society is all about, its customers. They could do with actively moving the homeless away at opening times a bit more as a person who struggles greatly with anxiety issues makes it sometimes difficult to positively use the machines outside, and also when walking into the branch, but can also know that it is also not their job to move them on, it's the failure of enforcement officers that lack in these areas. All in all though, this branch is great and have no real problems with it.
June 2023 by Henry Abbot
Decent when it's open, but sorry, being open 9-4.30 is a joke.Given that the vast majority of customers are going to be people that work in the area it feels like you are actually trying to avoid the times just around working hours that will actually be convenient for people.8.30 - 5.30, or even offering any time at all outside the working day would be much more sensible and useful. Even if it did mean closing for a bit in the middle of the day.
April 2023 by Megu Wuuu
There are many professional and helpful stuffs here. Ka main and one tall stuff who looks likes R&B singer are super friendly.
October 2022 by Andi Buna
David helped to sort our problem out. He was very helpful.
August 2022 by Brandon Smith
Mohamed was excellent; helped me out with no problems at all and was incredibly nice
April 2022 by Jade Chandra Bogner
I was in a bit of a tricky situation needing to get some documents sorted urgently and the service I received here was absolutely outstanding. Thankyou so much! This is why nationwide is the best.
October 2021 by Sachin Patel
Really nice branch. I often visit for banking and it is a pleasure to be in and out quickly with three self service machines inside. The staff are very friendly and counter service is usually available within a couple of minutes wait.
July 2021 by Beatrice Von Winterland
I would give happily five stars to Nationwide but due to their recent increase of interest rate up to 40 percent on authorised overdrafts without providing a proper notice, the one star is lost inevitably. I have come across a few people who expressed their concern over it and agreed that usury is well and alive. This new practise makes Nationwide bank unethical and their profits immoral.The good news is that I was here with my client a few months ago to request a particular documentation. We were left in a long queue and it seemed that our important and urgent appointment would have to be rescheduled to a major inconvenience of my client. Then employee Kojo appeared and offered assistance when we were about to leave. We explained what was needed and he provided us promptly with all that was required. His assistance was invaluable and much appreciated. He saved the day of my special client in a very professional kind and good willed manner. A real asset to this organisation and a blessing for their customers. Thank you, Kojo!
July 2021 by Steve Hanson
Avoid this branch...I popped in to this branch to sign some important documents only to be told 2 weeks later by my branch that Victoria street lost them, just incompetent very unprofessional and unfriendly, I will not go there again, dont reccomend this branch, nationwide are normally great, not at the Victoria street branch, avoid
July 2021 by Christopher Brown
Good experience. Clean, fast service!
July 2020 by Vicky Pang
Two cash machines out at the same time ! Not good.
May 2019 by Belinda Balloo
I came into the branch quite stressed to sort out a matter. I was seen by a lovely lady called Lilly Anousha. She was due to finish her shift but stayed on to assist me with sorting out my issue. She was patient, understanding and reassuring. A lovely and professional lady. A real credit to Nationwide Victoria Branch.
October 2018 by Ian Edgeler
Excellent service open hours to suit the customers
