November 2023 by Prathab Narenthiran (Prath)
Really great service, I specifically went out of the way to come here because I knew the service would be great. I was the annoying customer who had to send nearly a dozen international Christmas cards tracked which meant a lot of admin for Parbin (the lady at the counter) as each address had to be inputted into their system and then two stickers for postage had to be produced for each but she was extremely helpful and didn't get frustrated with the sheer amount I was sending. I apologised for taking up so much of her time but she was absolutley fine with it. I always dread sending international Christmas cards because of the time I take up from the person at the counter but Parbin was amazing! Going forward I'll continue to make the trip to this post office because the staff are always super helpful :)
November 2023 by Elizabeth Dalmacio
Jay was a true professional. Willing to help and advise. He was super helpful. Keep up the good work!!
November 2023 by Ahmad Abu alhaj
Shazia was extremely helpful and she made the process smoother by explaining everything. Thank you!
November 2023 by Adam Gatto
Can only echo what others have said - the staff member (patrice) had a bad attitude, was adamant the Post Office branch couldn't do what I required and suggested I use another "private " branch? Would question if a customer facing role is suitable for such a rude person!
November 2023 by Sarah Jane Turley
Jim was extremely helpful and knowledgeable, he help pick the correct size envelope and also helped me with the self service machines, thanks Jim
November 2023 by Oceane Le Boud
Jay was amazing he helped me from minut e1 of entering the store to leaving!! Never had an easier experience at a post office!!!
October 2023 by Rosie Wood
Jay, the post office branch manager, is truly the best and most helpful man ever! He goes above and beyond to assist customers and ensure their needs are met. His exceptional service and dedication make every visit to the post office a pleasant experience. Kudos to Jay for his outstanding work! ??
September 2023 by Sena Khafaji
Patrice was incredibly helpful and gave advise on travel money, cards and countries. He took his time to make sure he explained everything and was super friendly
August 2023 by K. H.
Was helped by Heli, who was super friendly and patient.
August 2023 by Napa P
Fast service, no fuss, the gentleman at boxing area helps me thru everything.There is no free tape tho, so i bought mine and left it there.
June 2023 by Paul Goddard
The most amazing service ever today, well said by the person in front of me and when I was served, took care of my parcel confidently with no worry at all as it was the first time I'd sent one bizarrely without a returns label! Thank you so much for the excellent service. Paul
June 2023 by chris s
Having read a few negative reviews I can only say that I was lucky enough to encounter a delightful and extremely personable helpful young lady here today. Most impressed.
February 2023 by Detox
Terrible service and attitude, was told I couldn't return a parcel even though it clearly says so, the older guy behind the counter was not even interested in helping me resolve it and continued to talk to a colleague, staff need to be replaced or better trained.
February 2023 by June Divino
I came here to buy Euros for my upcoming trip abroad and was assisted by Deepak from start until end. He was simply the loveliest staff ever and was very helpful. He even assisted me with finding the best travel insurance and made sure that I will be covered seeing as I am pregnant. My experience was excellent and I highly recommend this branch.
February 2023 by Ken Onishi
The guy who work at Eccleston Street Post office was so rude and unprofessional. He asked what I?m sending and I replied back a tie for gift and also asked me what value of a tie is and I wrote £210. I don?t need his comment or personal impression at all. Too expensive? It?s not your business. I have sent some parcel to my friends and he always ask what it is and it?s value. I stopped to use this post office since then.
