December 2022 by Maya Spiteri Dalli
Went to collect a package last week- ever-so friendly and professional staff who were helpful to everyone who came into the post office.
October 2022 by Phil Parkin
Good friendly post office, usually three staff on , depending on what time you get there, if there's a Q you wait no more than 10 mins max
July 2022 by jon cund
The manager was absolutely exceptional, really went the extra mile and beyond, had a large number of boxes to be sent to Canada, right before closing time. She helped to reduce the price significantly by grouping them all, but she also really made sure that all 11 of the extensive shipment forms and labels were all written down before the pick up of the day which would arrive in 10 minutes as the next pick up was in a couple days. All while dealing with other very demanding customers with brilliant professionalism.
July 2022 by Specialforces
Staff unfailingly friendly and helpful however there is always a queue and a significant wait for service.
March 2022 by Yoko Homo
Friendly staff alway get a five star service here
January 2022 by John Lewis
Great staff but they should use the desk area behind the glass screen for self checkout like other Post Offices. Apart from that its great.
December 2021 by E. Lambin
I find the service here is always helpful and professional. Whilst there are queues at times, I find these are shorter and move faster than those I've experienced at other post offices. The atmosphere is also much friendlier than I've encountered elsewhere.
December 2021 by kartikaye sinha
Hi,My name is Kartikaye Sinha, I am 13 and I am an Indian origin US citizen. Today I visited The Post Office at Lupus St, Pimlico, London SW1V 3EW, to enquire about the Covid test for international travel purposes, wherein I was standing in a cue and the staff at the said post office singled me out and screamed at me saying" you are making my customers uncomfortable." This came across as an utmost shock to me and was unable to comprehend the reason behind such behavior. To be precise, I was donning a mask and standing within reasonable social distance as per the current situation. I would appreciate the authorities to look into this matter and take serious actions for intimidating a minor, most probably on racist grounds. I shall be reporting the same to the US embassy. Thank you .
September 2020 by G W
Okay, but the queues are shocking and to echo what people have typed the staff are friendly, but usually at the expense of customers waiting to be served whilst they natter to people once their transactions are over , there are better and worst post offices out there
April 2018 by Horacio Cruz
Very friendly everytime. Small one but service is sweet and kind
December 2017 by Meri Paterson
Sometimes busy but the level of service is very good. Most of the staff are helpful, cheerful and polite and will try to find the best option for what you want to do.
September 2017 by c m
The staff are very helpful and friendly and often there are long queues but which post office doesn't have long queues? There are rumours that this post office will close permanently and turned into a supermarket or suchlike. Please support our local post office, don't let them shunt us to Vauxhall Bridge Road where the queues are longer and the customer service nowhere near as good.
February 2017 by Isco Ortiz
Very rarely have I popped into this Post Office branch and been met with a clear path to the counter, as others have mentioned, there really does seem to always be a queue.
Service will depend largely on who you get at the counter, though one or two of them are consistently friendly and genuinely helpful.
In addition to the usual services provided, you can purchase envelopes, bubble packaging, boxes and some kits especially for wrapping (tape, scissors and wrapping paper).
Additionally, you can purchase gift sets in the form of coin sets/stamps also.
February 2017 by nagamatsu taka
Sometimes there is a long queue but it's because people working here take care of every customer. They are really lovely and polite. I wanted to send some stuff to Japan by ship but seemingly it would cost like £70. A lady tried to find another way which would cost cheaper. I was taken aback and delighted. I had never had that kind of service before. Thank you.
