January 2024 by Paula Reid
There were no toilet facilities available. Poor show ?
January 2024 by Barb Pentasuglia
Honestly, I'm not really a Pret a manger guy, but I found myself having only this option. I decided to have breakfast here with my sister. She got a croissant which tastes pretty average (might be because we're used to italian cuisine) and I got the worst excuse of a hot chocolate. It literally tasted like dirty water. When I tried to take the plastic lid off, it broke and I spilled chocolate all over my coat. The staff looked like they were in a rush even though there were just like 1-2 customers in line, and didn't put the lid on right (Like, babe, what's the hurry?)
January 2024 by Sheena King
I can?t believe the Mac was burnt, unfortunately it wasn?t enjoyable. Hopefully next time I go there I have better
January 2024 by Charlie Peat
Horrendously overpriced. Be prepared to pay even more than the already extortionate prices if you want to actually eat inside too. Poor food options.
December 2023 by Tomas Byla
The best staff in all pret-a-manger network. I love this
November 2023 by Fred Barrington
I have a duet vote and a pain au raisin both fine.Parking: There are parking spaces nearby but I have never tried to park there and have never seen an empty one! Not that I am looking.
November 2023 by Alexandra Burton
Rude server who rolled her eyes when I asked her to remake my 4 year old son's hot chocolate because she made it scolding hot despite me ordering warm.
September 2023 by James Roa
It's hard to rate pret differently across the board as it's a chain that stays on brand so a fault in one is generally the same across othersHowever here there are a few problems.It's a large pret despite the entrance being small, that expands the further you walk in, and yet there is only two PowerPoints in the entire premises. Now add to that there is a girls college nearby that flood the shop with nearly half the seating and loud and disruptive, it's this prets fault? No. But it's at the mercy of it's location, so avoid break times to not get swamped with kids.A general problem with pret also is the huge price hike of all their foods , then they advertise that your subscription gives you 20% off..... from the 40% increase of their food range this year alone.However, pret staff in general are well trained and give good service as per SOPs, so no problems there overall.
September 2023 by Cirila C
Staff are in deep need of diversity and customer service training. As a frequent Pret A Manger customer who has patroned many of stores this has to be THE WORSE COFFEE SHOP. ABSOLUTE DISGRACE of staffing. The two member of staff did not communicate and non chalant about making my wife wait for 10minutes before taking her order even though no other customers were present. He then informed his female colleague (Who should be sacked) of the order. I popped next door to attend to some shopping upon my return could see my wife was still waiting for the coffee. This normally wouldn't be an issue, the reason it was IS BECAUSE SOMEONE WHO CAME AFTER MY WIFE WAS SERVED FIRST. Queried this to the Female member of staff who unapologetically said there is "no counter". This was insulting and ignorant. Simple ownership of a little mistake would have sufficed. Her colleague told her of the order. Simple case of making the order. First come first serve. I replied so you served the women first because she was the same race as you (South Asian) and my wife is black? Too which she rudely mumbled under her breath. Asked for the store managers name to which she was hesitant to give me. The whole experience has put me frequenting any Pret A Mangers in future and I will tell everyone of this incident as it was a truly sub-standard, Ignorant and totally racist incident. We are in 2023. Expect better
August 2023 by BertJan
There were about 3 people in the shop and the guy who served me managed to forget my order and I had to repeat my order 3 times before he got it..both
August 2023 by Geovanne Salomoni
It?s 5:35pm and they close the toilet 1 hour before.
July 2023 by hada
Clean Prett, with a nice seating area towards the back. The baristas are usually very friendly and I have never had any complaints. They usually greet you with a smile which just adds to the nice atmosphere. I like this Prett because it is quite peaceful, unlike most Pretts it doesn?t feel very noisy ?
July 2023 by Love Edsr
I been yesterday beautiful customer service and beautiful management A+
July 2023 by R ?Ronstoppable? Lewis
i love pret but this one seems like its been forgotten and the service from the man who served me was poor. No greeting, no eye contact. His face made it seem like me being there was a problem.
July 2023 by Russell Charles Hall
Man was too lazy to put my cup in the sleeve and dumped it next to me, and walked away, expecting me to do it myself. The place wasn?t busy, I was the only one there.
