October 2023 by todd fisher
That this venue constantly had repeat customers and local traffic, led credence to it being a great place for breakfast-lunch, etc. We frequented it most days, as we found the food to be fresh, healthy, quite tasty, consistent, and very nourishing. We also found the staff to be constantly very upbeat and jovial, often remembering us and chatting personably. Highly recommended. NOTE: These restaurants can be found all over the city, even at the airport.
October 2023 by Edward Walker
Really bad management, lost my receipt with toilet code on, and they wouldn't allow us to use the toilet unless we paid for another
August 2023 by K Mistry
Very friendly and helpful staff. Lots of different varieties of food. Super fast service. Very efficient.
July 2023 by Chester Pidduck
Our 3-year-old desperately needed to use the toilet but they said we had to buy something first to get the receipt for the code. Multiple employees could have given us the code but made us wait and they were incredibly rude about it.
July 2023 by hada
I like this Prett because the staff seemed very friendly. My drink took a little while however all was forgiven because the barista was very apologetic and seemed very friendly. Like most Pretts the inside seemed clean and I don?t have any complaints. It was quite noisy however due to it being right next to a main road
June 2023 by Arron Kerai
Great coffee but hot sandwich options are limited
June 2023 by Angela Z-Frace
Don't want to wait for too long for a quick meal before or after your visit to Westminster Abbey or the area? Pret A Manger would be a good place for you. It's just a minute walk from Westminster Abbey.We had our quick bites here for a lunch break during our visit in London on May 24, 2023. There are quite some varieties of sandwiches, cold or hot. The hot sandwich I bought was very good.Also, there are more seatings downstairs. Need to go to bathroom? Pret's bathroom downstairs needs passcodes to get in. Just ask a staff for them.
June 2023 by J BM
Handy for a quick bite to eat. Nice sandwiches.
May 2023 by Bamdad Ahmadi
I am updating my previous review of this Pret branch to reflect their recent improvements.While they still face some challenges due to being a busy location with limited staffing, I have noticed a significant improvement in their overall operations.Most of staff are now more friendly and helpful except some odd ones where you can find them everywhere who are not happy with what they are doing and give customers bad attitude, and the cleanliness of the store has improved.Overall, I am pleased with the positive changes that have been made and would now rate this branch a Three star establishment even though I won?t be going back there anytime soon!
May 2023 by Dick Paul
It's a Pret. And it's close. Coffee subscription is great but it has seen a 50% price hike like most of their products. A 10% discount on food still makes it expensive. Hopefully they can make up ground with better availability of cold drinks which used to be dreadful. No cream for the past few months. Still OK.
May 2023 by G
I really dislike it when businesses have completely arbitrary closing times, but it especially irks me in cafés when I'm trying to get work done and have to leave on short notice. It makes it really hard to plan and it's much worse for me as an autistic person.
April 2023 by Paul Moore
Good fast food
April 2023 by Jim Barry
Always use pret good quality food never been disappointed.
March 2023 by gabriel didita
Loved it! Cozy place to enjoy a matcha Latte !
March 2023 by Cey Bulli
The duty manager Barbara is so rude, and has absolutely no customer service or empathy. The other 2 women there seemed to be more qualified to be a duty manager. She is not fit for the role. I ordered a decaf caramel latte, it was boiling when I tried to try it, so I waited for it to get cooler.. then when I tasted it, I realised they hadn't done the caramel. I then returned to pret and asked if it could be changed as I hadn't drank it and it was made incorrectly. And she just gave me a confused look and responded with, what do you want me to do a about it, you're going to have to buy another one. And then told me if it was too hot when I got it, I should've told them to remake it then. But my problem wasn't that it was too hot, that was fine, as it was cold outside, so it warmed up my hands. The problem was that they made my drink incorrect. She didn't apologise at all, she was just rude. If that's how that service normally is on that branch, I'm not shocked that it was so quiet. Disgusting service, I'll never be returning to that shop, and honestly after pret changed its chai latte recipe, not sure if I should bother at all anymore.
