January 2024 by Ela
I went with a friend we both made a drink and the service staff has not let us use the toilet just because it seems that he is in a bad mood and does not want to offer a good service, I know that in coffee shops with a lot of people come in and come out is difficult to maintain the mood but at least we should not lose education, terrible service.
December 2023 by Azeooo
All time closed
December 2023 by CHRISTIAN PLAZA
They never open on time, always
September 2023 by H K
Worst service I have ever received in Pret, a company I have shopped with for years!I visited Pret Wilton Road, I asked for my drink to be extra hot, not only was it not hot, he refused to make a new one or heat it up, spoke aggressively and when I asked the manager for his name - she said he'll give you his name if he wants to. They've lost a loyal customer. if there was a lower rate then that's what they'd get. NOT RECOMMENDED!!!!
September 2023 by Daniel Paget
Best Prett coffee in london. Great staff and even better
September 2023 by Eaton_Out
We ate here one day in London when touring with Evan Evans Tours which has offices nearby. We had grab and go ham and cheese sandwiches with cokes and ate on premises at high tops. The sandwiches were fresh and must what we were looking for. There are many Pret A Manger shops in the UK. we visited another on Oxford Street and it was good.
May 2023 by Ben Neal
Rude staff, kept asking us to move to sweep.wouldn't let me use the toilet with my meal
May 2023 by Mr J Wilkins
Staff need some re training. Being rude and abrupt to customers isn?t the way to go
April 2023 by ??? ???
It's a nice place, good sandwich and coffee))
March 2023 by Marcin gotie
I would like to share my experience, today around 3pm I order americano white with hot milk, I repeat 2 times with hot milk, and they made with the cold milk, when I said that coffee supposed to be with hot milk, this gentleman who work there told me "why you didn't tell that before you make order, I think that gentleman have problem with hearing or something, and he said on the front of customer's I didn't say I wanted coffee with hot milk, how is that sound!? Anyway they have good coffee.
March 2023 by Fiona Van Der Nest
Staff very good, friendly & welcoming. Food selection - shelves limited.Restuarant section needed a wipe down, and a floor clean. Place was busy but even more reason to keep tables & chairs clean.
January 2023 by S ReboM
Fantastic place, very clean and organized. The staff is friendly and helpful ?. It's my favourite Pret.
January 2023 by V K
Nice coffee and attentive hard working staff, but on the 6th why close over 3 hours early because of train strikes? Pret need to put updates on their site if this is the case
November 2022 by EJ Saru
Blocks off 95% of its seats other than a few odd stools in the window, at least 45mins before closing (on top of closing an hour early due to tube strike) for ?cleaning?.
November 2022 by Marwa Alkharaz
The staff there are not polite and they don?t apologise when they do wrong order. I asked for late and it was cold (thet had it prepared form Few minutes before) when I told her it is so cold she just disagreed and said no it?s not. And she didn?t change it.I left my late there for her and went.Disappointed and Unpolite staff.