November 2023 by James Cowan
Pre ordered a bike with personalised name sticker in time to collect a day before my sons birthday to be told its been collected by someone else and they did refund me but wasn't going to. What a mess up!
November 2023 by Adam Crompton
Great service, needed a new car battery which was purcashed and fitted within the hour. Very helpful from the checkout desk to the mechanic
October 2023 by Esther Jordan
Sam was very helpful efficient and remained professional. She replaced my car bulb with such speed. Coming from a customer service background I observed how she was able to multitask between myself and other customers . I am very happy with the service and will recommend Sam customer service anytime as she was very helpful with a smile.Esther.
September 2023 by Bab Jah
So helpful, friendly and nice. The sales assistant with a ponytail and light ish, reddish hair and the guy who fixed my back light deserve a medal. Did the job in a timely and professional manner. Thank you Halfords Catford!
September 2023 by Wilson McKee
Ordered a battery + fitting online for my 5 year old vehicle. You have to enter your reg to ensure you get the correct battery. Then attended the store for fitting only to be told as it was a modern vehicle it could only be done at a Halfords autoparts centre which you have to book yourself. The autoparts centre won't let you bring along the battery you have just purchased from Halfords so , "and you'll like this ", couldn't do the job until THEY ordered a battery in taking another week.To top it all off, the refund on my card won't appear for 3-5 days.What a joke . I'm off to Kwikfit who are going to do it today. Avoid this sham of a company.
September 2023 by Jamie McIntyre
Ollie was brilliant fitting our roof bars and bicycle carriers, showing us how to do it as he went. Sam was great too, giving us a free car check up whilst the bars were being fitted. Great customer service all round!
August 2023 by Barbra Raggett
Store 0845Catford - JosephMain TillParked up asked for a replacement rear passenger Indicator bulb. Was asked if I would like someoneone to fit it, which I replied Yes Please. Asked to wait in the seating area for an hour which I was prepared to do. It wasn't even an hour when Joseph one of the stores mechanics said he would fit theThe bulb. He was the most friendly, helpful and polite young man I have ever met. He completed the fitting and asked if he could help any further. I thanked him and went in the store to pay. 10/10I could not register my feedback on the address given to me on one of your cards.
August 2023 by Adenike Adeola
A young man helped me out today with my car going out of his way to assist. This act of kindness was very much appreciated. Thank you very much. Thank you Halfords for employing good people like this.
August 2023 by Paul Oakley
Very helpful and friendly staff - visited this morning and went in (quite by accident - dont ask) but wound up having new windscreen wipers fitted whilst popping into Wickes (where I MEANT to go). Recommended.
July 2023 by Carole Dickens
The staff were extremely helpful and pleasant. They made and fixed on my new number plates. I had them stolen last night.
July 2023 by Harneck Chilemba
Very pleased with the speed of delivery and the helpfulness of the staff at the shop where I collected my goods. Keep this up guys!
July 2023 by Jow D
Great service from the staff but specially the mechanic was so professional, she managed to get me the right bulb for my headlights offering me different options and also she change the bulb super fast and gave me some tips top service!
July 2023 by Sharon Leachman
Great service but lack of staff to fix my battery told to come back to-morrow ?
June 2023 by Alexander Iltchev
Ollie at Catford was very patient and super clear with his instructions on how to fit the rear bike rack as I videoed him. He was very kind to work an extra 45 minutes past his shift end time!
June 2023 by Mafalda Serventi
Took a whole month to have a bike assessment, the day it was due at 3:30pm unfortunately couldn't make by that time, so, early in the morning I've politely ask if could leave it in their store and collect the day after. Unfortunately it was denied with an unreasonable excuse, saying that they had no space. Waste of time and bike under warranty still to fix. Just avoid wasting your time and money with such a company.
