December 2023 by Rosa Elena
I don't know if it's just incompetence or carelessness but they're never reliable when I wait for a parcel.Few times I updated my delivery options, they never follow it, they come when they want and they leave a card saying they will try the next day, but then they don't... so what's the point in their service?I try to avoid royal mail at all cost if I have the option.Also, their opening times are just ridiculous... From 8am to 10am ?
December 2023 by chris chance
Awful branch of the Royal Mail. Never had this many issues.Constant 'Sorry we missed you slips' even though I am home.
November 2023 by Dan Lewington
Postal staff here weren't able to identify a doorbell on my property. Never had this problem with any other logistics company
October 2023 by Sheidine Batista
Asked for package to be delivered in safe place and they?ve not left it there, 3 times.
October 2023 by Ms Anthrope
There's been no delivery for quite a few weeks. Causing a massive dilemma now, since alot of my parcels are medication, sort out the sorting office ?
September 2023 by Suhel Ahmed
This place is very efficient?. It?s kept open by Kevin! The others are uselessGive Kevin a raise! Kevin come and work for me!!!!!
September 2023 by sara Johnson
This place seriously needs looking at by higher management!Every couple of months no post for weeks on end. Sixth time this year which is making me write this review hoping someone from Royal Mail management will sort it out. Nearly 4 weeks now and I?ve only received post about 4 times! Important hospital letters involving my mothers chemotherapy appointments no where to be found. Endless parcels not arriving over and over again. No bills are arriving. It?s beyond ludicrous now. I?ve put 20 complaints in this year alone! The manager needs the sack clearly are rubbish at their job I get people get sick sometimes (as they?ve stated many times this is the reason for slow delivery) but seriously the way they?re not delivery the whole office must be out sick constantly. Even then I know Royal Mail can get relief workers in which clearly this delivery office hasn?t been doing. I don?t know how Royal Mail head office hasn?t stepped it.
August 2023 by Anfal Ali KHAN
Sending and receiving parcels from this branch is almost impossible..avoid this place save your time and temper.. worse management ever
August 2023 by Dan L
Abysmal is an understatement. This delivery office have managed to fail on every single parcel delivery I've had from here. Be that throwing parcels over an 8ft fence, not ringing the doorbell, forgetting to scan parcels in and out or just generally having no idea where parcels that are apparently with them are.This depot needs a visit from Royal Mails management team and a serious performance action plan
August 2023 by Sophia Dunn
How incompetent do you need to be they never attempted delivery always claiming their was an issue yet when they never even attempted and who is behind the counter at the sorting office needs to work on his attitude asking me for ID over an Amazon parcel they didn?t deliver and then asking me for a card they never left hope the places gets closed down
August 2023 by David Jones
So short staffed, it's amazing those that are there can remain so helpful.
April 2023 by Emily Chin
I use this branch regularly to drop off pre-paid items and never had any issues. They close early on Mondays, but this is the same for all Royal Mail depots locally!Staff here are very polite, friendly and helpful.
October 2022 by Gasim Musa
Useless people, how can you close 12:00 on Monday? Then I went back on Tuesday at 12:00 but still closed with none NOTES waited about 10 minutes but nothing there although opening time 8:00 ??? 16:00
August 2022 by Ranjan Kurian
The best place to go to drop your returns. Happy staff
August 2022 by Ranjan Kurian Periakottil
The best place to go to drop your returns. Happy staff
