November 2023 by KaZiuu -_-
This is a joke. People who work here don?t seem to care at all it?s meant to be open at 6:30 Monday to Friday and I?m here sitting everyday for it to open and I don?t have time to sit in a parking lot for 40 minutes. Awful.
October 2023 by Lyton Mark
Terrible service. Click and collect service used and 45 minutes later no attempt to put the order together. When they decided to put the order together 3 items were missing and when pointed out it seemed as if I was just being a bother to them. No apology given ??
October 2023 by Crown Residential
Great service! Served by rance, great service!Sarah and her team do a great job!
September 2023 by Martin
Service gone downhill. Been in at times and no-one is even standing behind the counter. Most recently went in there was one person serving someone with the huge order, even after waiting for 10 mins other staff member was only interested if i had done click and collect. At that point I wondered if doing an order to collect on my phone would have been quicker
September 2023 by Jeffery White
Nicest shop I?ve visited in a very long time.The Lady (Sarah I believe her name was) was the best cashier I?ve ever met (and I am 66 years old)Full of smiles and just genuinely a happy person. I couldn?t leave without a smile on my face.Will definitely be returning!Well done to Sarah and her team!
July 2023 by Evgeni Muravjov
Unbelievably slow service. One guy on the till at a buzy store at a pick time during the day, with other staff just walking around stacking shelves. Takes me longer to get served in toolstation then to do the job.
July 2023 by Paul Casey
Visited 3/7/23 at 7.30pm looking for a barrel lock. Counter assistant couldn't have been less helpful. Clearly didn't want to be there, wasn't very competent and had an attitude to boot! Asked for the loan of a tape measure (not unreasonable in a DIY store) - was told no, buy one if you need one. Went to the Sydenham branch the following morning. Night and day by comparison. Fantastic customer-centred service. Won't be returning to Catford branch.
June 2023 by John Sarratt
Great place for your hardware needs. Super friendly and helpful staff, with c lick and collect or home delivery options.
April 2023 by smith smith
Just checked my receipt from yesterday, and they have charged me twice for purchasing one item, I'm so annoyed. Check your receipt before leaving shop. Also the car park situation is ridiculously bad.
March 2023 by Matthew Weeks
Good shop always get what we want . Only problem is other customer who don't seem to know what they are looking for
March 2023 by Courtney Bryan
Very good customer service. Workers are easily approachable.
March 2023 by Mik
Ashley had good fast service and professional communication. No mix ups or time wasting. Very reliable
March 2023 by amir yousefi
Great service from Sarah today! Came for a refund and Sarah was more than happy to help! Will definitely be returning!Big up Toolstation Catford!!!!
March 2023 by Justin Clara
Sarah was very helpful. Helped me a find a previous purchase. Customer service was fantastic. The staff in this branch never disappoint. Will recommend Catford Toolstation always.
March 2023 by helal al-rashid
Excellent service, Ashley was brilliant and helpful. Eversince I found Toolstation haven't gone anywhere else for my DIY needs. Great job guys.
