November 2023 by Joshua Dominic Cuering
Spoke with Richard who kindly assist me in depositing my cash to my account. Since I forgot to bring my card he guided me to line up and get it sorted in the counter. Took me less than 15mins for the whole process. Did it on a Monday at 2pm. They are open only on weekdays until 3pm. Service was great despite the bad reviews online.
September 2023 by Emma Sillito
Arrived at opening time, already a 2 hour long que and only 1 out of 5 people working in personal banking. No privacy with consultant as door open and everyone listening to one another's banking issues. No one controlling line or updating on waiting times. No sense of urgency trying to assist customers.
September 2023 by Ryan Eddy
Horrible bank! Dreadful customer service. ATM did not dispense the correct amount and I received no decent assistance. Worse bank I have ever been to.
September 2023 by Mariano Grenier Basavilbaso
Walked in today just to get an old £20 note changed and the staff were really helpful and friendly with me and everyone else. People like this should be recognized for their hard work and positive attitude. Thank you!
August 2023 by selim mahmud
this brach customer service is really good. I am much happy with their service
June 2023 by Jon Mayne
The machines don?t work! Paying in cash takes about 6 attempts, if it even works at all.
May 2023 by Sax
Worst of the worst. A simple transaction for getting three notes exchanged into coins was a huge deal for the staff, and I was left waiting 30 minutes for them to change these notes. We tried to call ahead but the number on the website for the branch doesn?t actually take you to the branch. Barclays Bank has turned into an absolute disaster, we will have to move banks soon after 20 years with them.
May 2023 by Helena Tapia
I read so many bad reviews, however, the team that assisted me today were extremely helpful, polite and efficient. Special mention to Richard who went above and beyond to help! Thank you!
May 2023 by H TH
I read so many bad reviews, however, the team that assisted me today were extremely helpful, polite and efficient. Special mention to Richard who went above and beyond to help! Thank you!
April 2023 by Robin Wells
People may not know that Barclays is the worst bank in Europe for funding fossil fuels, putting more money into them than any other! Their customer service ratings and climate impact are terrible. Would do minus stars if I could!
February 2023 by Louis-Philippe Carrier
The worst banking experience I have ever had. Do not open an account with Barclays unless you have absolutely no other choice (and you probably have other choices, especially now with all the online banks that provide a much better service).Unfortunately, I had been a Barclays customer for about 13 years when Barclays decided to close my account without informing me. Of course, they said they had sent me letters etc. but obviously I did not receive anything, you will read countless stories like this on internet. Now Barclays holds several thousand pounds of my money despite denying that account still exists, and they have put in place a kafkaesque system to make sure it takes me months or years to collect my money. Their methods are inappropriate, their processes are inadequate, and it ends up costing you money, potentially a lot of money. Use at your own risk.
February 2023 by Fars Mustafa
Faster this service is very good and very friendly they're helpful thank you
December 2022 by Matthew Jones
A reflection of the banks we have been left with- it feels like this branch opens for less hours every week.It feels as if the customers are an inconvenience for the banking system.
December 2022 by Mikko Hautanen
Nothing seems to get done right. I have been waiting for a mandate change for over 2 months due to staff making a mistake with an identification form. Poor communication. Queuing system non-existent people jumping the queue.
December 2022 by Somedaysoon111
I was incredibly disappointed to find out that Barclays is the biggest source of funding for fossil fuels in Europe including in fossil fuels companies who primarily focus on drilling in the Arctic and the deep sea!