August 2018 by Lim Kai Jian
Love coming here of course for the nice location and coffee, only once they gave me the wrong coffee. I visit about two times every week for the past year, but why can't I give 5 stars? because of the staff! I understand that this is not a michelin starred coffee shop and of course staffs are allowed to chat with each other while doing their works. But there is one particular girl who likes to mock customers (not me) who doesn't say 'please' and 'thank you' while she serves them. She likes to speak it loudly so everyone in the queue could hear what she is complaining. Of course you are allowed to complain but in a way that not affecting your customers and the reputation of your company.
I am writing this not because I feel sorry about the customers but the company who gain bad reputation from such mistake by their employee.
July 2018 by SaraBackpacker
The frappe and coconut iced coffee are not good at all. Only good thing is that straws are made of paper, but else they use all plastic cups and lids
May 2018 by Hai Mac
Good cafe for studying, especially the second floor has a large table. There are also self-serve jugs of tap water which is handy. One of the things that you'll have to deal with is the atrocious toilet. Also one of the staff members is rude andmakes you feel unwelcome as a customer.
April 2018 by Kamen Ivanov
Great location and views towards the city, 5 minutes walk from London Bridge! Drinks are with the typical Nero’s quality. The place is always too busy which reflects the quality of service as well as the seats availability.
April 2018 by Jonathan Butler
Caffee Neros are usually good and this one benefits from a great location