December 2023 by Nhi Nguyen
Amazingly weird staffs. Refused to give out the prescription even though they?re register on the app. Gave out wrong instruction for prescription pick up order. Ridiculous service where one approved and one rejected prescription from doctors later down the line.Wasted 30 mins of my life and 2 weeks waiting with no medicine received. Ended up phoning the insurance place just to change the pharmacy. We can?t change the pharmacy again after choosing the pharmacy.Fyi, online counsel from a private health care prescription could be allocated by the patient to pick up at a pharmacy which is close to them. The doctor has prescribed that to the patient, address matched, and there is also a prescription code. Not sure what else to provide.Never go to this pharmacy again.
October 2023 by Sebastian Grant
Theres been a pharmacy on this site for as long as I can remember, they have always been mainly for filling prescriptions from the surgery over the road so very busy around their opening hours.This latest brand, Chana have tiydied and streamlined the shelves and stock making the place look much better, clean and modern.Staff are all very helpful and friendly, so far a great addition to the parade of shops.
October 2023 by cordelia bowers
this pharmacy has made good improvements compared to a few months ago. if they?re your closest and you had a bad experience i would recommend you try it again as they seen to be back on their feet again now
June 2023 by Sarah Mohammed
Since Chana chemist has opened and took over Lloyds things have changed massively within the service and place , people that work there are very friendly and helpful. Definitely will recommend going there ??
May 2023 by Mira L.
Very long waiting times and poorly stocked. One of the young women who works there was rude, unprofessional and condescending. I?ve never had such a bad experience at a pharmacy ever. Even though this pharmacy is the closest to my GP practice by far, I would rather walk a mile than go there again. In all fairness - the young man and the woman with grey hair were friendly, I would get out of that place if I was you guys.
May 2023 by John McRae
How can anybody trust a pharmacy that says we ACRE for the community? Do you check anything, like your site, or prescriptions. Not promising.
May 2023 by Fahid Ali
Great local Pharmacy with new management.. found just near the Cultural Centre!
April 2023 by Abhijith Subramanian
Always randomly closed or systems broken or some other reason stuff just doesn't work here. They rarely pick up phone calls. Would avoid.
April 2023 by Sean Griffin
Really great pharmacy - provided me with clear help, advice and reassurance. Courteous and considerate; highly recommended
February 2023 by s dar
Terrible service.I had to wait 20 minutes to collect an item which I ordered online.Someone Should explain to Lloyds Pharmacy management, what is meant by Click and Collect.
February 2023 by diane young
Monday 30 2023. I went to the pharmacy to collect a prescription for my daughter. The tall English lady wearing glasses was extremely polite and friendly. Not only did she explain everything she treated all around her with care. Also going beyond what I went in for she helped me to find out if after that day my daughter may be exempt on payment next time. This review is just for her alone. We'll done Harper Road lloyds
December 2022 by Channing Lord
Worst service ever. I booked HPV vaccination online and selected this store and travelled all the way to there. They told me they can?t do it because it?s out of stock. And redirected to St. George?s pharmacy and assured me they can do it. Ok, I walked 11 mins there and their answer is they don?t do HPV vaccination at all. Wow what a great service Lloyd?s ! They told me I have to contact any pharmacy who can do it by myself. But I paid the money for your service! It?s the biggest joke ever !
November 2022 by Zoe Zambelli
Staff are rude and unprofessional. Telephone staff are unhelpful, generally terribile service all round do not recommend.
October 2022 by Raabia Khona
This pharmacy is absolutely unreliable, rude and useless. Been going there since the past three days (well before their closing time) and they?ve been closed anyway. Went today at 12:50 (they close at 1pm) and they refused to serve us even though we had an emergency prescription. The Lloyds company either need new staff, or need to understand that customers need service so should pay more attention to the smaller pharmacies around the city.
October 2022 by Stella Koilaridou
Awful people, awful service. Just awful. Needed to pick up a prescription so I went by at 17:30 and they were closed, no explanation just cause. They are supposed to close at 19:00.
