September 2021 by Eleanor Watkins
There was one member of staff on duty and she was an absolute star!\\nShe was attentive, informative, enthusiastic and so helpful - I was really bowled over by how brilliant she was; especially, working solo in a busy store.\\nI didn't catch her name, unfortunately, but she had honey-blonde hair and gave me some divine samples.\\nThank you for making my first visit to Lush such a fantastic experience!
August 2021 by Zsófia Csépe
I was in Lush Waterloo today to get bath bombs. I had very busy and stressful week last week. Was looking for something relaxing. I both two bombs I am looking forward to try them today. Also big thank you for Ella ( beautiful dark long hair) to be really supportive with me. I am appreciate your help. I wish you all the best. Thank you so much!!
August 2021 by Sarah Marin
Excellent store with amazing staff! Always super lovely, kind and willing to help. I?ve been to a lot of LUSH stores in the UK but this is by far THE BEST and so cute. Thank you! :)
July 2021 by David Van Dijcke
The young Greek lady who helped me was fantastic.
June 2021 by Sam Chapman
Tiny store and a limited range. Staff were amazingly lovely as they always are and they currently have a wonderful hand sanatiser! I did manage to get most of what I needed but the limited range meant I didn't get it all
May 2021 by Michael Cary
Went here because the main London shop was being refurbished. This was very quick and easy and had very helpful staff.
December 2020 by Jai Izzie
Great location in the station, small shop but innovative use of space. Prices have increased alot in the past few years but is easy to understand why, you get quality merchandise with amazing staff who give excellent customer service.
October 2020 by Owen Lean
Always do friendly and helpful. Lush or \\\"the smelly soap shop\\\" is my three year old boys favourite shop. Today the man there made is feel very welcome and treated my boy just like he was an adult.\\n\\nThe products, of course, are as wonderful as you expect them to be.
September 2019 by El Hazel
Too small to shop comfortably. Only two other customers and you're constantly in their way or vice versa. Need to rethink that layout.
September 2019 by May S
Such lovely staff with such a positive vibes to them. So much love for this shop and company!
September 2019 by Laura Bradley
Great customer service by brilliant manager in the thick of rush hour this evening. Many packaging-free thanks!
September 2019 by Kuhn McLaughlin
Good staff and friendly .
July 2019 by C G Ellison
I love Lush, not cheap but lasts ages (well the soap not so long) and smells devine. I went into the shop in Waterloo Station and they were as helpful and friendly as any other Lush I have been into. If only the tooth tabs came in paper rather than plastic, it's a struggle to justify as I can get local tabs in a paper bag (come on Lush do the right thing please) but I love the Lush ones - dilemma!
July 2019 by Kate Richardson
Lovely service. Trying to use less packaging, so opting for their facial soaps and solid shower gels. All excellent products so far.
July 2019 by Luciana Penini
Products are amazing, really support protecting the environment and everything is cruelty free
