January 2024 by Lee Mbu
Always stocked and good customer service.
July 2023 by Levi
Prob best m&s food place I've been into. Such a huge selection of food. Has a hot food salad bar thing at the back of the store where you can get hot chicken/salmon/falafel and add 2 of a large variety of salad/cooked veges or chips for £9. Plus lots of vegan options and hot wraps
June 2023 by Archibald Jenkins
What can you say, it's M&S usual execelent quality and prices to match.
January 2023 by Elena Klimova
Nasty and rude security guards that harass people for no reason - this is the shop to avoid
December 2022 by J W
Nicely laid out shop with lots of choices and several check-outs. In-store bakery on site. Convenient location.
September 2022 by Christopher Onderstall
A fairly large M&S food store
August 2022 by Ben Kynaston
The lunch canteen here is awesome! Best option in the local area. Staff are very friendly & welcoming, and the food is tasty & well priced! 10/10, would recommend
July 2022 by Asif Ahmed
This lovely place has plenty of good collections of food as well as drinks.
June 2022 by Adrian Martin
As a local resident it is a really annoying supermarket as they constantly move items around to different areas around the shop.I guess this is intended to tempt us to buy more but for us it has the opposite effect.Why hunt around in a crowded store for the things that you would like to buy again but can't find?Easier to go somewhere else!
April 2022 by Anne Burrows
The store is at a good location and convenient.The kindest & most friendliest member of staff has since moved to another branch. He will be missed.I have been shopping at this location for years. The major let down for this store is that the majority of staff are not very friendly and dont seem to want to help. They don't seem to acknowledge loyal or regular customers.Even when you have made eye contact and asked for assistance from the same staff members over the years, they don't acknowledge you with a kind greeting the next time they see you. Sometimes the atmosphere can feel hostile & uncomfortable.That one kind staff member made a big difference.The till area is annoying & all self service. Very little human interaction.With multiple tills ringing off the annoying computer messages.The tills often don't scan properly so you have to find a staff member to help. This should be another opportunity for customers and staff to interact, but the majority of staff don't and just seem to be irritated or look at the customer suspiciously.It's is really off putting and cold.What could be a delightful shopping experience just feels convenient and unsatisfying.Customer service is key!But there's no spark in this 'Sparks' store.
April 2022 by Thomas Callan
M&S is by far the best of the high-street grocery stores in Bankside. Fresh produce is far superior to competitors, often better than what?s on offer at Borough Market. Store is very clean and cleaner than any of the other chains. And Frances is the best customer service person in Bankside. I live in the area, food shop daily, and M&S is always a pleasurable experience.
April 2022 by Michelle Obaa
Great customer service. Marry-Ann is super friendly.
February 2022 by Denise Allen
Amazing lunchtime menu, food is freshly cooked and served hot.Such a brilliant idea for this area, definitely get your moneys worth will come here more often.staff are also very helpful and friendly as always, nothing less from marks and spencer's.
January 2022 by Linda H
Best reason to go to M & S Bankside when Tesco, Coop and Sainsbury are nearer, is the wonderful staff, especially Harriet and Frances. These two are fantastic M & S ambassadors, both are really helpful and go above and beyond in their customer service. It makes my day as an older person to have such kind, friendly and familiar staff to help me and if there is such a thing as M & S staff awards, these two should get one! :)))
December 2021 by Ahmed Sheikh
BELINDA - She was lovely, really helped out with a request I had and was an absolute lifesaver. She really is a credit to her store and made such an impact on my experience with M&S. Will definitely return due to her service!
