May 2023 by ALdragon888
I went there to get bottles of water & snacks & organic bananas ( they were rotten ! Got molds right away ! ) & their vegan raspberry jello !! My fave !! Their mini shortbread is my fave,too !!
April 2023 by Jordan Cheah
Big shout out to Sulton who went above and beyond to help me when my Sparks card wasn't working, he was super friendly, patient and kind. Made my whole day :))
March 2023 by Google user
I saw a customer drop a loaf of bread on the floor (one of the ones that don't have packaging), look around nervously and then put it back on the shelf. I told a member of staff with a manager tag that that loaf had been on the floor, to which he replied \\\"ok\\\" and did nothing further. I was in the store for a further 10-15 minutes, during which time I repeated this to the same manager one more time. By the time I left, the loaf of bread was still there on the shelf.\\n\\nIdeally when you buy a loaf of bread you should be able to have some confidence that it hasn't been dropped on the floor. So, M\\u0026S, in all seriousness, what's up with this?
March 2023 by Tim Rolfe
I saw a customer drop a loaf of bread on the floor (one of the ones that don't have packaging), look around nervously and then put it back on the shelf. I told a member of staff with a manager tag that that loaf had been on the floor, to which he replied "ok" and did nothing further. I was in the store for a further 10-15 minutes, during which time I repeated this to the same manager one more time. By the time I left, the loaf of bread was still there on the shelf.Ideally when you buy a loaf of bread you should be able to have some confidence that it hasn't been dropped on the floor. So, M&S, in all seriousness, what's up with this?
January 2023 by Megan Matsi-Smith
Excellent customer service, particularly from Andre. Always use this branch, has a good selection of products, the staff are friendly and efficient and the queue moves quickly when there is one.
November 2022 by therichastill
Just on the edge of Euston station is the M&S store which is a great place to get snacks for your journey. They sell a wide variety of snadwiches and other snacks as well as crisps, fruit and veg. There are soft drinks as well as something a little stronger. I have visited many times and the staff have always been friendly and polite. The majority of the tills take card but if you tell them you are paying cash then a till is available for this.
August 2022 by isaackiki
I wanted to get something to eat on the train, this was convenient, sandwhich, snack and drink £5, seems a lot to me but I'm from Yorkshire, it will be cheaper at home. It was ok.
July 2022 by yoursisbetter
M&S Simply Food at St Pancras is handy for grabbing something to eat before boarding my train home, but twice recently after selecting a Meal Deal the self checkout has overcharged and I?ve had to call the assistant to adjust it from £6.60 to £5. £1.60 on every meal deal is a nice profit M&S???
June 2022 by Cole Ryan
They don't contactless after 10 pm. Be prepared warned. Long queues
June 2022 by LyndaR356
Had to raise a formal complaint as I visited the St Pancras store next to Boots yesterday. I was buying a load on sandwiches and snacks for a jubilee lunch. I was stood over as the security guard was assuming (incorrectly) of me not paying for my items! Clearly poor judgement as I went tj thectills and had my sparks card and debit card in my hand to pay. He was breathing down my neck and watching my card details and pin (which is a security risk). I felt so intimidate and violated and had a man violate my perennial space and breathing over me. He the stood and aggressively stared are me when I confronted him and asked him what his issue was. He stood by the exit and aggressively watched me leave . I was so upset and distressed as it triggered an anxiety attack I called head office to complain. That guy needs to go..I shopped there regularly on my commute home but NEVER AGAIN!! Fuming?
June 2022 by amandafE6667NJ
I was walking past the store in the evening when the M & S security guard accosted me & loudly accused me falsely of shop lifting. He was aggressive & had clearly mixed me up with somebody else. He followed me out of the station verbally abusing & intimidating & humiliating me. I walked home in tears & threw up when I arrived home. I will never, ever go into the Marks & Spencer store again. I only write this now as I need to go to the area & dread bumping into the awful man.
March 2022 by Nicholas
Small but good for ready for on the go foods not many basic groceries
November 2021 by Matt Law
A small but good branch with enough basics.
October 2021 by Kopernikus
Fresh and tasty products!
July 2021 by Vinny D
Just want to thank the staff that work there. I went in today to collect an online clothes order. It was no trouble and the chap went and got it really quickly. Then my mask broke and the attendant kindly gave me one. And then I had to leave my shopping at the check out (including the parcel) because I forgot to grab a bottle of water and a different attendant kindly kept an eye on it for me. What great service from all of you. Thank you so much.
