November 2023 by Patrick Brown
This literally has to be up there for one of the worst mcds in the UK and prob the world!!! (not that I've been to every single one!)Service is terrible. I normally only get a flat white. Sometimes I just give up waiting and go.The other day I got a hamburger and chicken mayo, both stale and disgusting.Its almost worth a visit to experience how terrible it is ?
November 2023 by Jonathan Roy Chandler
Load of RUBBISH!waited to be served, waited to receive food, waited to return food (order wrong), waited to receive order and finally got something that represents food. It was cold and appeared to have been thrown together that could only be guessed by someone from the other side of the room.Definitely won't be using this fast ?? food restaurant again.
October 2023 by Dean James
I sometimes stop by on my way to work to get breakfast and coffee and I'm always happy with the quality of service here at Waterloo. Very fast service. Friendly staff. Delicious food. The atmosphere is not that amazing but you are not really supposed to sit and dine, it's more on the go.
September 2023 by mochixx
I was waiting like half an hour and didn?t even receive the full order. I am so disappointed I even started stress eating help
September 2023 by Leslie Pang
This branch is a little old school, having to queue up to the counters, it caught me off guard at first as I was looking for the screens to order. The staff were pleasant and the orders were completed relatively quickly, arguably quicker than most. The only downside is that it can get a bit hot waiting for food at the counter due to the proximity to the kitchen. Otherwise, the food is good, it's McDonald's so it's as expected.
August 2023 by Paul R
Always really busy with mega ques but they move fairly quickly. Usual McDonald's menu, never had a duf one here. Recommended for grab a burger n shake when you have no time to waste.
August 2023 by Kathleen Leyshon
Did not have a great experience to be honest ,the service was poor ,I wasn't given a receipt of my order and once I received my food it was wrong and was refused to have it amended as I had no proof of purchase.
August 2023 by Bhavisha Chavda
Really enjoyed our experience when ordering in between trains. The staff are always smiling and extremely friendly. In particular Kari served us really well. It?s nice to see a happy face!
July 2023 by Roy C
Muslims be aware Filet-o-fish is NOT halal. McDonalds filter and mix oil at the end of each day. Cross contamination occurs . Their website confirms that they are not halal.
July 2023 by Ali P
I visted the Waterloo Station McDonalds on the way back from Oxford Street the other day to pick up a bite to eat, I ordered Quarter Pounder and Fries with Ketchup. I got home and found the fries to be raw and to white and soggy, Not Cooked properly. The Sauce was not Ketchup It was a Curry Sauce which I never asked for, I only noticed it when I got home.. I do remember this Waterloo station McDonalds to be a very busy place in the past. I walked in there Peak Time and only handfull of customers waiting for their order, and the place is Overstaffed with young workers running up to serve you fast like they are crying out for customers!
July 2023 by Ollie Groth
This was oldest, most stale, burger I?d ever had in my life. My burger bun (shown below) looked like it had been left at the back of the store for months or even years. My friend who works for another McDonalds commented on how bad it was just on looks alone, saying ?Surely that isn?t allowed to be served to someone, it looks months out of date!?.The service was quick, but I would have waiting triple the time to receive food that was edible. I had to throw the bun out in the end and just stick to the meat. Despite how wrong throwing away food is, I allowed myself to this time as I thought I hardly constituted food fit for human consumption.
July 2023 by Michael Sullivan
It's just what you want when in a rush. Perfect when rushing for a train and quick service to boot. Excellent.
July 2023 by Mack Daddio
This McDonald's was open for breakfast despite there being a severe weather warning issued. Kudos to the staff for making it in and keeping the store open.
July 2023 by K p
It was very clean, one of the quickest takeaways in McDonald?s compare to the self checkout machines. You order at the counters, and the staff somehow remembers you and call you for your order. We went there around 10pm, the service were quick, food was good.
July 2023 by David McEwan
It was nice to go In and don?t have to wait for your food. The person that took my order was the one to go get my food so it took no time at all.
