October 2023 by Su Ziwei
I visited this post office today because my regular one was closed. I usually take photos when shipping items on eBay to provide buyers with proof of shipment, a practice I've followed every time I've visited a post office.However, today's experience was highly unpleasant. As I placed the package aside and prepared to take a photo as usual, a female staff member behind the counter confronted me. She demanded that I couldn't take photos, threatening that I wouldn't receive a receipt if I did. To make matters worse, she even threatened me to delete the photos I had already taken. The unfounded demands and her rude attitude made me feel as though I was experiencing racial discrimination.I hope the post office can provide better training for their staff to ensure that they interact with customers in a friendly and respectful manner. As a customer, I believe I should be treated fairly and respectfully, regardless of my background or appearance.I sincerely hope that the post office takes this incident seriously and takes steps to address it, ensuring that all customers are treated with dignity and respect in the future.
October 2023 by Anon Amous
the new staff member, a young female who wears a headscarf needs further training as it took her 7 minutes to complete a simple transaction of posting an item 1st class. She couldn?t even operate the computer efficiently and had to keep asking a senior member of staff who was busy with other tasks for help, she seemed completely unaware of her job, I was running late and she didn?t apologise for keeping me waiting or even say thank you after the transaction. This staff member has no manners and definitely needs to be trained further before being put onto the ship floor.
October 2023 by Daniela Di Martino
Rude and unhelpful staff. I wouldn?t recommend sending your packages there.
July 2023 by Neil Zhu
Very bad customer service. The lady who works there is very arrogant, shown an inability to read her own diary handwriting properly, they have a computer, why not use the computer. Doesn't know the post offices own policy on collecting parcels
June 2023 by Yvonne L
Only one person working every time I go so the queue can get quite long. Really understaffed.
May 2023 by Tatiana Lopez
Very slow service. 2 Windows 2 staff and only 1 of them working. The other member of staff not doing anything. Long queue not moving at all. Went in for a simple service almost 20 mins in the queu. Should've gone to London bridge Post office!
January 2023 by Julie Kassab
Great, very small post office inside the Co-op. Good service, always friendly ladies behind the counter. Very small, usually just one person, so if you?re in a rush or are impatient, go to a bigger branch with more people or self service machines.Perfect for returns, stamps and everyday needs.
January 2023 by Richard Hough
The lady at the desk was absolutely amazing! I came over from Italy to renew my passport and she made the whole process so simple. Thank you
October 2022 by scott lee
The slowest and most painful experience your life awaits you when you step into this post office. No self serve machines meaning you are stuck in the dark ages and forced to queue with everyone else. Ten or more people in the queue at any time but only one person assisting customers. I would avoid this branch going forward unless I was absolutely and deathly desperate
October 2022 by Gábor Kiss
This post office is great! Always very quick, the people working there are very kind and helpful.
August 2022 by K M
So so so slow, you?re waiting 15 minutes minimum here regardless of how many people are in front of you
July 2022 by RockPaper Studio
staff over here is very rude specially the guy with the glasses ..
January 2022 by Naomi Stephens
The lady today gave me wrong advice saying she couldn't do my passport digital service because I was changing my surname. This wasted my time only to find out this was perfectly doable at the post office. This lady is always selling her protein powders to customers via her private online business and is quite pushy. Official complaint has been made
July 2021 by Justyna K
I really love this post office, I am always choosing it whenever I need to send something, even though it is a little bit further away than my closest P.O. The staff is very lovely and always helpful. I have been there over 10 times and I never had a single bad experience. 5 stars, 100% deserved
July 2021 by Carlos Ramirez
My experience at this Post Office was rather different to majority of reviews.Had to make a payment using a PayPoint card and transaction was flawless even during second lock-down.
