October 2023 by Rosha
The staff were very helpful at the check out. Normally the London Bridge post office has a long line for the counter and the staff are not as friendly. But the self check out staff are very friendly and quick. Especially the lady in the short hair, she was very polite and helped me get my packages send off quickly.
October 2023 by padma priya b
Awesome experience in London bridge branch. Excellent service by Priya. She is the branch manager and given her outstanding service.. Branch is tidy and presentable.
October 2023 by Pauline Hoare
Very helpful staff. Swift service. Very good post office. Anthony Trollope would be proud!
September 2023 by Richard Li
Extremely poor professionalism and rude behaviour by cashier 9 (I believe his name is Bright) - his unhelpfulness and attitude to customers is very unfortunate, given the excellent service from other staff members...I can see that I'm not the only one complaining about his behaviour... So I would encourage anyone who experienced his customer (dis)service to fill this form on: https://www.postoffice.co.uk/contact-us-complaint
September 2023 by ???
Very friendly and efficient service, helped me a lot when sending international mail! Especially Yasir who helped and assisted us in the preparation of our package.
September 2023 by Frank Lee
yasir was very helpful and friendly?he helped me and my friend with 14 large parcels overall
September 2023 by Nirajan Upreti
I normally visit this branch for business banking. I must thank Paul, Priya, and Mercy for their gracious customer service and kindness. They always go the extra mile. The branch itself is very clean, and all staff are supportive.
September 2023 by Matilda Tireus
Aggressive and rude customer service when I was trying to collect a parcel. They tried to make me go away but I insisted and it turned out that all my documentation was in order and after a while I got my parcel. But wondered away on shaky legs.No need for such behaviour over a simple parcel, two male staff really ganged up on me :(
September 2023 by Priya Sekar
Very clean and tidy office. Staff are very helpful. Machines are wonderful to by stamps.
August 2023 by Jon Withers
The easiest & fastest experience I've had at a post office - twice! Went in a couple of times a few months apart, quick and helpful staff both times. In and out within 2 minutes. Once with a prepaid QR code, and once to buy a general parcel delivery.
July 2023 by Nam Ly
Honestly the probably the most productive post office I've ever been to. Business is straight to the point and they do their job correctly. When I'm in I always thank them for their services and wish them a good evening. Going to this post office for work is probably my happiest 15 minutes. Mainly because they're always willing to help me with my post even if they're doing something else.
July 2023 by T Williams
Watch this lot. They use smoke and mirrors terminology to try sell you the most expensive service they have. One small letter, first class recorded. Everyone knows what that is, but not this guy. ?You have to tell me what you want?. No mate, just do your job and stop trying to rip us off with your ?tracked? vs. ?signed for? mumbo jumbo (at more than twice the price). I don?t care if it?s in your sorting office in Snodland. I just want to know it got there in the end. Attitude of my man stinks.
May 2023 by Aayansh Pawar
Terrible customer service!I have been trying to find my parcel for over a month now, got it sent to the Post Office on Borough High St as my local Royal Mail depot 'lost' it. I went to receive it my parcel at Borough High St, to have the man at the cashier refused to help - saying "I'm not going to get up Fri my seat" to find my parcel. He was absolutely rude for no reason, and should not work in customer service.This ruined my day and I hope this man gets removed from talking to future customers. He was on cashier 9 at 1:15 on 26/04/2023. Please have more helpful and kind cashers. A little kindness goes a long way.
February 2023 by Christina Layzelle
Arrived at this post office at 4:50 and it was closed, although the closing time is 5:30! I went out of my way to get there so I'm very annoyed.
January 2023 by A Po
Not enough staff - huge queue of people waiting to be served. Also the member of staff at till 9 was just sitting there, not serving any customers and didn't seem to be doing anything else particularly. Of 9 counters, only 4 were staffed and serving customers. Please arrange for more staff to be on shift, especially at peak times like lunchtime.
