January 2024 by --
One of the male employees ( see photo) swept my shoes using the broom multiple times, it?s hard to believe that he actually need to sweep peoples shoes like that?hard to say it?s not intentional, I guess sweep floor no need to be trained isn?t it:)
November 2023 by GH
it's a lovely
November 2023 by Samual King
I like all things in pret food, services, staffs, I give them 5 star but the shop closes so early so I give 1 star .Why you guys closes the shop so early, if you have shortage of staffs hire some guys.
October 2023 by Kamal Ibra
Good cafe for a quick coffee and a bite.
August 2023 by Lee Lance
The staff here are very nice, cheerful, and friendly. That?s why this is where we go whenever I and my colleagues go for breaks. Also, shout out to Isaac for being the best one! ??
August 2023 by Ebru D
Great service from barista Issac today! So welcoming, friendly and really good customer service. A regular due to quick and friendly staff :)
August 2023 by Danuta ?muda
The sandwiches are getting smaller and smaller, soon we will get only the packaging.
June 2023 by Timothy Carr
Easy to miss the entrance, but once inside it has a roomy and much more open feel than expected. Plenty of seating and quieter than the one up the road opposite the Old Vic.
April 2023 by Connor Does Gaming
Had a meatball sub I think it was and it was incredible! Would definitely buy it again.
April 2023 by Gerald Vickers
A lousy pret the food was up to standard, that's as much as I can say about this branch.
January 2023 by Amberleyadrian
Stopped here for lunch- sandwiches were good- toasted Reuben with spicy tortillas with Pineapple drink was odd- tasted like ginger! With a overpriced cookie. Near a Costa so options for sandwiches and coffee!
January 2023 by Veronica Kibret
Omg i never seen a rude staffs like this branch the white ladies they dont care about customers and they are buzy by talking each other, the guy who served in frontline he never checked the customers u need to ask to serv you, they all don't care u need to wait in the queue more than 10min to be served they are not clever and fast anyway everyday when i going i got headace please make them active and responsible am realy sad by there weak service
January 2023 by Radha
We went just 20 minutes before closing time, we finished our snack and we're just about to finish our cofee, but we had to leave the place in a hurry because they started saying aloud that they are closing and we need to leave immediately, in a hurry we forgot to take our hat which we recently bought it on our trip to UK, we rushed back to the place but it was locked, of course the staff did open the door and he searched for the hat but it's not there. Had they given us just a minute or two we would have gone peacefully.Out of our experience with your outlets we find the one on Vauxhall bridge road, close to pimlico groceries shop is more customer friendly.My only request from customer service point is Do not chase away the people who are just finishing up. Best wishes. From Chennai South India
November 2022 by S J
Wanted to get the ? bring a friend once a week for a coffee deal? and the team member ( believe it was the manager ) didn?t knew how it?s supposed to work, she said to send an email; like to whom? Her colleague said they can do it on the same subscription, she was saying no , a lot of contradictions and rushed customer service, eventually I was forced to make a new purchase even dough I have a ongoing subscription.
October 2022 by Djelloul M
To whom it may concern :I come everyday to this cafe as I prefer to have a coffee and some food . Morning as well as lunch timeI came a few min ago 11:15 am . I asked for a coffee and the guy behind the counter said to me ? coffee will take 10 mins ?There were three people who have been served already and they were waiting ,I was the only one who asked for the order at the time . I checked orders on the screen and were about 2 and me the third .The guy who makes the coffee . Makes mine in less than a min . And he hand it to me . The guy who took the order gave him a weird look !!!!!If they don?t want us to come then simply say ( we don?t want you to come ) I am always polite and respectful as I am aware they work hard and at some points are super busy . But today was none .If could you please check on this . There?s no such a 10 mins waiting a coffee in pret . I used to have my coffee in the one close to Bond Street station and 3 times busier than this and always my coffee comes max of 5 mins when there are at least 6 before me .