February 2024 by Last Adventurer
Spoke to a super helpful chap called Terry about TV stands and saved a packet not buying the own brand one. Great local store with a good range of stock on display and always happy to let you road test it yourself. Highly recommended and thanks again Terry!
February 2024 by Jo Heathfield
Good prices and really helpful staff. Needed some help with a record player for a gift and they patiently explained options and what they would recommend. Not pushy and directed me in the best direction. Thanks again!
January 2024 by victoria armayor
Fantastic service. They not only have the products I needed for my turntable but they patiently took the time to answer every question I had. The kind of place that makes you see why brick and mortar stores will always be better than online shopping.
January 2024 by Saia Moseley
Just bought a tv from this shop and I wanted to say the customer service is exceptional! I dealt with Robin and he is extremely helpful and knowledgeable. If you want exceptional customer service and staff that care then you really need to visit them.
December 2023 by Solo Man
Terry a total legend !! made my buying experience 5*
November 2023 by Jono Grant
Paul was very helpful when dealing with a preorder, keeping me in the loop along the way while waiting for stock and kindly honouring a price match. Richer Sounds as a company has been a pleasure to deal with for over 20 years now.
November 2023 by Kuba Staszak
Paul who staged a demo for me was a great guy. He gave multiple choices, and explained the differences. Exactly what I needed. Also, he offered really aggressive prices, better than you can find online.
October 2023 by Mus Uddin
I had a great experience with Terry. I called to reserve an item, and he was incredibly helpful and polite. When I went in to collect it, he explained everything thoroughly. Highly recommend! Will definitely be back!
October 2023 by Leon Sokoletski
Very professional place, fully packed with the best audio gear imaginable.
September 2023 by Danny Vickers
Great customer service from Paul today! Very knowledgable and very helpful! Thank you
August 2023 by Sam Noel
Great service as usual, and it's definitely worth sometimes paying a bit more than Amazon might charge because there are actually real people who know what they are talking about in their branches.
August 2023 by Jazz Hanley
Great service. Called, reserved a TV to pick up the following day and when I arrived it was all ready to go.
July 2023 by Christopher Mumford
I?ve been buying hifi & av equipment from Richer Sounds ever since there first shop was open on the walkway at London Bridge. Julian used to serve customers ( as you would expect) and their service & knowledge has just got better & better. They are always my first shop to go to when I?m updating my system.
June 2023 by Harry Chiam
Had a mishap and lost the rubber bit on the end of my earphones. Tried 4 shops in the area before checking here. Had the issue sorted in a minute and they were kind enough to let me have it for free too, seems to be staffed by a really great group of guys.
May 2023 by John
Extremely helpful and patient service. Knowing almost nothing about audio myself, Paul took the time to work out exactly what I needed, and explain the steps to connect everything when back home.Couple of days later I popped back in to get advice about quirks in my apartment with existing speaker setup etc. Again got loads of help to get it sorted! Thank you!
