December 2023 by Tanika
I experienced very bad customer service from the staff at this Sainsbury local store at Waterloo this evening. And then the woman staff member is talking about me to her colleague. There was no queue of customers behind me. So not sure why she was trying to rush me.Or assume she was a mind reader to know what I wanted to do next at the self-service till.By approaching me and not asking what I would like to do? and just selecting the card payment tab even though I was deciding how many points I wanted to use to take money off my bill.It has been a long day so I wanted to make sure I selected the right option. But I still can't believe how rude she was.Ain?t staff members supposed to greet customers accordingly before the next step in the transaction process?
December 2023 by Adil Iqbal (Google User)
NOT 24 HOURS closed on thursday at 3am - travelled to get some medicine and doors are closed while staff are working!!!
December 2023 by Foysol Ahmed
Best customer service ever
December 2023 by Cole Hine
Despite what is advertised, it is not 24hrs. Avoid.
December 2023 by Konstantinos Chrysostomou
Nice and convenient store, but NOT OPEN 24/7. This is very deceptive
October 2023 by Steve R
It is not open 24 hours!!! Why advertise as 24 hours if you are shut at 2am on Sunday morning. I have just finished work and was relying on the accuracy of the opening hours to get a meal on my way home. I have travelled out of my way to come here and now it is shut I have no other option but to order and wait for an overpriced, unhealthy takeaway :( what a joke!
September 2023 by Ross Sala
The store was very very dirty on my visit yesterday. The meal deal area of the store needed to be restocked and the floor needed mopping. I ended up going to Tesco express instead .
June 2023 by Erikiux S.
This is a small shop, but is well stock, and have a good selection. The shop is very clean and well organised. I saw the employees get on well to each other, which is something nice. I saw a couple of people stocking very quickly the shelves to be ready for the peak time I think one of them might be the manager, I love proactive people, they give a sensation of support to their colleagues. The ladies in the self check out organising and helping customer on a friendly manner. This little Sainsburys is situated in a very good place, is exactly in front of the tube station and next to a bus stop.?
May 2023 by Waliid Ouazzat
They advertise it as a 24h opening time store when it?s not . The big sign outside is misleading as they close every night for 2 hours and often don?t even open on time leaving customers waiting outside in the cold
April 2023 by Waliid
They advertise it as a 24h opening time store when it?s not . The big sign outside is misleading as they close every night for 2 hours and often don?t even open on time leaving customers waiting outside in the cold
April 2023 by AA Ong
Nice convenience store with everything we need during our trip.
April 2023 by Anon Nymous
Why even bother advertising as 24/7 if they constantly close? It seems like any time I go here they have "maintenance" so they're closed. The few times it is open at hours it should be, the staff can be rude for no reason. Sometimes I wonder if it's even worth going to check if they're open or not and just assume they've decided to close again just to restock shelves (which can easily be done with customers inside btw)
February 2023 by Analy Castro
I went today Saturday at 2 am, which was supposed to be open and it was closed.
February 2023 by John Weyman
Decent selection of food if you're unable to order online.
January 2023 by Ahat Aht
Small, local branch. Not much. Convenient. Fine for basic items but don't expect a huge choice. Right next to Tesco so between the two, you should be able to find what you need!
