February 2024 by Doug Judy 99
Kind, knowledgeable and patient lead pharmacist with a great team. Would recommend for travel vaccines - great travel advice, don't try and get you to have everything on the 'optional' list and prices are fair when compared to similar places. Everything's done & explained thoroughly and they're happy to answer questions.
November 2023 by Peter Eccles
Always really friendly and helpful. The community is lucky to have them.
November 2023 by Emma Cardoso
The pharmacist here is great. Past visit he suggested I may have an ear infection and advised me to get on to the GP asap for antibiotics as a bank holiday was coming up. Thanks to him I managed to get a prescription before all shops closed. Most recent visit, he advised that it?d be cheaper to buy my medication over the counter rather than fill my prescription and saved me £3-£4 which was very kind of him to do. He is very knowledgeable and very helpful. Many thanks
November 2023 by Sophie Wolf
This pharmacy seems to have a tendency to charge exorbitant prices that are well above industry standards. It's quite impressive how they can argue with customers instead of addressing their concerns professionally. The service they provide is consistently lacking, leaving much to be desired. In addition, their staff appears to be incompetent, which is quite perplexing considering the nature of their work. It's a shame that some of them resort to dishonesty instead of being transparent. Hopefully, they can make some significant improvements to rectify these issues in the future.
November 2023 by Helen Brock
I have come to this pharmacy a few times for various vaccines and they are always very helpful and make their services accessible.
October 2023 by Keir Williams
The pharmacist Anvi? (May have this wrong) was so helpful with my prescription. They sorted out my prescription quickly and when they found they didn't have stock quickly found and arranged for another local chemist that did to fill my prescription. They took the extra time to help me with this even though they where busy and could see I would struggle if I needed to contact and re-arrange the prescription myself. Definitely worth the 5 stars I've given them.
October 2023 by Aneesh Pappu
I've been a customer of this pharmacy for over a year now and have had exceptional service until very recently. The pharmacy was experiencing a shortage of medication and advised I discuss with my doctor whether I could be prescribed an alternative, in case they had stock of that alternative. Since the shortage affected multiple medications, I called to ask what alternatives were in stock, so I could discuss options with my physician that I would be able to collect from the pharmacy. The pharmacist repeatedly ignored my question and told me to talk to my doctor, and when I inquired what we would do if my GP prescribed another medication that was affected by the shortage, explaining that it didn't make sense to blindly ask my GP for alternatives without knowing which ones were in stock, the pharmacist aggressively told me to go to another pharmacy and then hung up the phone. I was quite stunned at this service and hope it was a one-off occurrence.
October 2023 by Elana Osen
I went for my COVID jab and observed some concerning practice from the technician staff, outlined below. A more minor gripe was the fact that they were operating a ticket system even though this was a booked slot.The pharmacy technicians did not introduce themselves by name or role and were not wearing any means of identification. It appeared that one was in training but this was not disclosed. When I asked who they were, the apparently more senior of the two was defensive and claimed to be "medically trained" and "like a nurse", which are fraudulent and misleading claims. They did not ask pertinent questions such as if I had had symptoms or if I have any allergies. The technician was about to do the vaccination with bare hands seemingly without having washed them since the previous patient and without alcohol-swabbing my arm, despite having a kidney dish full of wipes. This is a recipe for cellulitis, especially considering the patient population having COVID jabs. When requested, he put on gloves and swabbed but then was aggressively palpating the area of my arm he had swabbed, nullifying having wiped it. When I told them I was not comfortable with this, they escalated to the pharmacist, who had his name on his t-shirt and who was friendly and used this as a teaching opportunity regarding proper technique.This would have been a one-star review but for the intervention of the pharmacist, who had a nice manner that induced confidence and who performed the vaccination safely.
October 2023 by Kerry B
Brilliant pharmacy and staff. This area would be lost without this chemist shop. The pharmacist is amazing here.
August 2023 by Hannah Chalmers
Fantastic wonderful team - long story short there was an error at my GP end and I needed an antibiotics prescription filled urgently before rushing to get a train. The prescription was being sent over from my GP digitally. The pharmacy team were beyond helpful, immediately searching for and sorting my prescription, I paid while it was being checked and I was out the door in minutes and caught my train. Thank you thank you thank you - so very grateful for your help
August 2023 by Dan Sanderson
Refused to issue non-generic medication despite direct phone calls to them from the GP and explanations that problems have occurred with generics prior. Will not return, do not recommend for any long term prescriptions
June 2023 by Gorgeous Paul Walker
The pharmacy was brilliant at first but now the staff are very unprofessional had to repeat my name and date of birth three times to order my repeated medications xx
April 2023 by John London
I would suggest that the staff in this Pharmacy may consider not discussing "not making money from NHS patients" in the open shop. We wont be returning.
February 2023 by Marcus Anderson
1/Poor customer service2/ if You ask something the staff do not no what the item3/poor selection of item in the pharmacy4/do not understand basics of English
November 2022 by M B
They made a fortune with Covid vaccine and are as rude and arrogant as one can get. We need a Boots pharmacy here so they loose their monopoly.
