January 2024 by md khan
Nice to see smiley staff while serving customer and taking care with patience. Outstanding place to drink my coffee while waiting for the train.
December 2023 by Yuqian Si
had a delightful afternoon here? the staff was friendly and provided excellent service. They prepared my complex order swiftly, appreciate their patience. The clean and tidy environment added to the overall positive experience. It was a pleasant way to spend time while waiting for the train.???
November 2023 by Flora ?Florflor?
Horrible service! By asian lady with hair down. Around 11. Rude facial expressions along with aggressive speaking. Can't ask nicely what we want and what our name is. Bad bad vibes and so rude. Never felt so uncomfortable to order in my whole entire life. Usually I always get good service apart from this worker. For this worker your facial expressions and attitude needs to improve! someone else should take her place letting starbucks down with her horrible service. Appears her and another worker gossiping on the till the only time she can smile. Embarrassing.
November 2023 by Nathan Salliss
Ordered a tall pumpkin spiced latte and a grande caramel Frappuccino. They didn?t take my 30% partner discount that I?m eligible to as a Starbucks employee and they?ve recently changed it so you can get it regardless of what franchise you go to. They also didn?t take my free drink off my app that I had due to saving my points. They said they didn?t do free drinks despite the app being a universal thing that all Starbucks accept. When I got my drink they gave me a grande latte which I didn?t order, I wanted a tall and charged me as such and they gave me a coffee Frappuccino not a caramel one. As a Starbucks employee the drinks were not up to standards. Neither drinks came with the whipped cream that come with as standard and were incredibly poor coffee quality. Not happy.
November 2023 by Sukhi Virdee
The hot chocolate I ordered was absolutely disgusting! It's a disgrace considering how expensive it was! On top of that, my name was pronounced and spelt completely wrong even though I wrote it down on a piece of paper for the Server.
October 2023 by Ahmed Sajid Imtiaz Ifty
Amazing experience at Starbucks Waterloo. Service was top notch and the food & beverage was very savoury. Will visit Again and Again.
October 2023 by mdq khan
Quality and fast customer service, no need to wait for long and good selection of foods, very nice place to enjoy the drink while waiting for the train.
October 2023 by Nizar Bardai
Disha was Pathetic in her Service. She made Weird Faces when i asked for something. She completely ignored When i was speaking with her.My Drink was made incorrectly when asked for Correction, she makes Weird Faces & Makes Fun of the Customer.Even the Manager on Shift was just stopping to Post the Review and was not Corporating at all.WORST WORST WORST Service. Would never visit this Starbucks at all@Starbucks should train their Staff how to Talk and behave with the Customers????
September 2023 by Sharid Hasan
It's a nice place for refreshments after a journey. And also the people are quiet friendly. They offered us different options. Specially Mr. Khan came to us and talked with us. He is quiet friendly and professional. Best wishes for the team.
September 2023 by hicupalot
I got my coffee very quickly when I ordered, the staff were nice and helpful! The pumpkin spice latte was very nice, the cookie wasn't badWheelchair accessibility: The shop was fully accessible although there were some tight spaces some larger wheelchairs would find it harder to get into, although I had no problems
August 2023 by Harry Sullivan
Coffe was good. Served quickly. Problem is that I ordered a medium and the cup was barely full over half way. Joke.
August 2023 by Keerthi Gopakumar
Great service . Customer service was really good and the person who served us Nithin did amazing job . My frappe tasted extremely good ?
August 2023 by Leanne Moran
Quite big upstairs for a train station.Staff seemed nice & coffee was good
July 2023 by Farrah Rasul
All the staff in Starbucks Waterloo are amazing great service I?m a regular here and everyone knows my drink what else can I ask for. lovely and friendly staff @Mudassar is the best:)
July 2023 by Sanam Iqbal
One of the best was extremely busy when I walked In I must say the whole team was doing an extremely good. They were so fast and kept on going the queue was till the door continuously I enjoyed my frappuccino a lot.Vegetarian options: Egg bites
