January 2024 by Anthony
Thank you to Hensley, Keya and Sabhiha for great food and great customer service
January 2024 by Md Naim Ahmed
Hemal & keya are very Friendly and also I they give me 50% off their uppercrust rewards. Every one must try that rewards. Amazing coffee. Thank you guys you make my day.
January 2024 by Igor ten Caten Zatti
Hemal, keyaThank you for making my day better, you were very friendly and provided great service, and I even got a 50%
January 2024 by Andy Cherry
Firecracker chicken is amazing. Excellent customer service by Maliha.
December 2023 by Ronnie Carter
Both Hemal and Keya were extremely helpful and were able to help save me some money on my visit today, both extremely friendly and happy to
December 2023 by Lucky Kakkad
very delicious food and there is also 50% discount. visit waterloo upercrust staff are very good. i bought 2 hot chocolet and vegan buggets.they are very helpfull must visit places.
December 2023 by Harshkumar Patel
Super delicious coffee and food. Good people. Amazing staff Hemal & Keya. Famous for Vegetarian Cheese and tamato, hot chocolate. Got 50% off on Christmas price rewards.
December 2023 by Kevan Jacob
Amazing experience here! Especially the discount coupon worked and that made it even better! Sapna helped me with the order and she was really sweet about it!
December 2023 by Yasmin Khanom
Sapna Service was fantastic. It?s 740 in the morning. I?ve only had 2 1/2 hour sleep. I arrive at upper crust hoping to get nice couple of flat white to my surprise my friend wanted a mocha we ordered two croissants and asked for them to be warmed, Sapna was a delight. She smiled, was pleasant, and was really sweet to offer us a discount by scanning the QR code, I would highly recommend coming to across and asking us Sapna she?s lovely thank you Sapna
December 2023 by ALI RAZA
The customer service was 10/10 from one of their employees sabeeha and the food was very nice. I would definitely recommend you to try if you haven?t already !
December 2023 by NAPU
My go-to for every morning Quick and delicious breakfeast, the attendants are very kind and polite, especially Heml who takes my order most of the
December 2023 by Emmanuel A
Hemal was a great attendant. Really friendly and helpful!
December 2023 by raouf ghorbel
Hémal & sapna provided me with excellent service on my morning
December 2023 by Liva Kulitane
Having exhausted options available to me in other stores (gluten intolerance) I decided to make an inquiry to see if they might have some gluten free bread at upper crust, two employees talking over each other and over me just kept asking me if I had any allergies and pointing at an allergen sheet saying check before you buy any sandwich. All I was asking was if they had any gluten free bread, but the concept of gluten just did not seem to register. After repeating my inquiry to them several times and still being referred to an allergen sheet, I had to give up , because clearly they would know if any of their bread was gluten free , it's not really an add on ingredient like mayo or mustard, it's a whole different bread. I'm not disappointed that they didn't have any options for me, I've come to accept lack of gluten free sandwiches in shops, I was just surprised that people working in a sandwich shop did not what gluten was and had no basic understanding of what they are selling.Dietary restrictions: Gluten free not available
November 2023 by Sumayah Subhan
Amazing service, the people are so nice and friendly, especially Sapna and Hemal. The coffee is very tasty and the cup sizes are better than anywhere else. Very speedy and efficient. Thank you!!!
