December 2023 by Poonam Gajanan
I recently had a stellar experience at Kwik Fit Bethnal Green and I want to give a special shoutout to Moh. His exceptional service, combined with the team's overall efficiency, made my visit truly outstanding. Kudos to Kwik Fit and a big thanks to Moh for going above and beyond as always!
December 2023 by Brian Bloomfield
On a trip from South London to Norwich on Wednesday 13th December I got a puncture near the Bow Flyover. Proceeded to Kwik-Fit Bethnal Green where the customer service was fantastic. All staff were polite and professional even though they were extremely busy with a continual stream of customers. Thanks for exceptional service and a good price for my tyre change.
December 2023 by Freeze
I?d stay clear of this KwikFit. Booked my MOT and my car didn?t pass because of my phone mount which they said blocked the view of the windscreen and my mirror indicator light which was working but one of the bulbs was not. They told me to replace the whole unit. Booked it in with Halfords the next day and it all went smoothly - my car passed with an advisory on one of the bulb not the the entire unit. Stay clear I say. The only good thing was that they were local and close to where I live
December 2023 by narrinda kaur
I visited this Branch today. I was frustrated and anxious as I had made a lot of calls before I rang this branch! They told me to bring my car in and that they would try there very best to help which they did.Moh & Faz we?re amazing. No drama or fuss. The mechanic was great too.They were extremely busy yet still managed to fit my tyre within 45 mins!I will always use this branch as the Customer Service is excellent ?Thanks guys for saving the day. God Bless you
November 2023 by chris blakeley
Really good communication, efficient service, really friendly, helpful guy on the front desk at what was clearly a very busy time. Sorry didnt get his name but he was great.
November 2023 by Demetri Serghiou
I have observed a marked improvement in the level of service that is being offered at this brunch. It is no longer disorganised and chaotic - everything runs like clockwork and your staff are really efficient, helpful and knowledgable. Also not afraid to go the extra mile!
November 2023 by cyrus joshi
I have complete trust in them, they pay great attention to detail, dont do unnecessary work and keep you updated throughout. Honest traders indeed.
November 2023 by Mia
Good service, tried to accommodate my separate bookings for MOT and service. Love the new system with digital service report with photos
November 2023 by Adrian Bott
First-class experience here - went in a few days ago with a wheel alignment problem, which the team sorted out there and then. Very efficient, helpful, professional and pleasant. Many thanks!
October 2023 by Ama Agyemang
Excellent service.Walked in without an appointment and was promptly seen.Savage,the gentleman who performed the health check for my vehicle was very thorough, knowledgeable and answered all my questions. He also went above and beyond to provide after care instructions and even topped up the air on the rare tyre.*****Will be sticking with this branch going forward.
October 2023 by aliya shah
I came in to have a tyre check and what can I say - Mo offered me the best tyres tailored for my situation, and without pushing further - made sure I was entirely comfortable and knew what I had wanted.Faz was very helpful as I had issues with payment, my card was glitching, so to say but she helped me find the solution to my issue and it was a very lovely appointment overall.Thanks for appointing such fab team players as they do an amazing job and truly know what they?re doing!
October 2023 by Nilufa Yasmin
Avoid at all costs!!! Especially if you?re a woman!! Had a horrible experience last year, I will never recommend this place. Took my car in for an MOT, asian guy in reception didn?t even bother acknowledging me as a customer, just everyone there is so miserable looking. My car was fine when I took it in, even though it?s a old model it never failed it?s MOT until I took it to them, the middle aged white guy who wears glasses from what I remember was so keen to keep the car in as it was too dangerous to drive!! In my opinion I believe he done something to it because I drove it there it was absolutely fine but when i tried to drive it back home honestly the break had no grip it felt extremely light like i was pressing nothing, i just about managed to control it with clutch and break. I complained to Ozzy Mehmet, who I think oversees all the branches, he was useless just like them and kept blaming my car! Even had the nerve to ask me to go back to them at Kwik fit!! Trust your gut feeling, I didn?t that day when my gut was telling me to cancel the appointment and unfortunately I ended up paying a hefty sum to repair the damage they had caused.
October 2023 by Michael Cassidy
All went well. Booked to change two tyres, ended up needing three. They had stock & were able to change it same time. Happy with the service.
October 2023 by Tufoyel Ahmed
Been going to this place for the past 5 years. Excellent service. Make sure you call and make an appointment as they can be extremely busy.
October 2023 by Carmen Hazelwood
It was a very quick service,and easy to order online will use again as long as your engineers do not try to add on extras.
