December 2023 by Madame Yassine
The guy behind the counter opened all the boxes to count my pills. Didn?t wash his hands beforehand and kept rubbing his runny nose through the whole thing. Not what you would expect from a pharmacist?
April 2023 by Paul Cant
Called the pharmacy for some advise on antibiotics and the lady was very informative and steered me in the right direction on a Bank holiday weekend.
February 2023 by Amy Trinh
Worst experience ever. Avoid. This is not a shop that belongs in the lovely bexley village. The man who thinks he is a pharmacist was so rude to me. He told me to go back to my GP as no prescription was sent. Then when he found it he asked me what it was called. I didnt know the name of the medicine which my doctors prescribe. He spoke to me from way at the back of shop where the medicine?s was. That for a start was a red flag as if you are dealing with a customer you should go up to them at the counter. He had a real chip on his shoulder. His attitude belongs in the gutter. I?m sorry the rudest person Iv ever met I personally think that he should not be dealing with the public and not be dispensing medicine to the general public. Some people might have a serious illness and need medication and to be greeted by this RUDE man will be enough to have the patient go back to the GP for something else. Please avoid. This chemist is also very dirty and Very dated. AWFUL experience.
January 2023 by Cihan Co?ar
Was suffering from a strong flu/virus and privately prescribed an antiviral, visited pharmacy and pharmacist lady gave me their email address to receive the prescription. Online clinic sent it in 2 minutes, I was in pharmacy for 20mins but she said no emails. Next day I was feeling worse and my wife visited the pharmacy to ask if they received prescription but the answer was still NO. And the medication should have been used in first 2 days but I lost 2 days already at pharmacy. The day after online clinic told me that I can?t use the medication as it is too late now and they contacted with pharmacy to find out what happened, and then I am surprised with what pharmacy told to the clinic, they confirmed receipt of the prescription the first day clinic sent it! So as a result I spent £30 for prescription without any medication and pharmacy told me that they are sorry!I would like to say that they are not selling clothes or any other items it is medication and people are dying from these new strong viruses. I wish they were doing their job better.
August 2022 by Ann Mclean
Most kind helpful pharmacy. Staff are incredible
February 2022 by Rose Hobbs
Not great, parking not good in the village. Doesn't seem to answer there phones just keeps ringing and always have to chase up home deliveries.
October 2021 by Piotr Kuzminski
Well positioned and easy to access, very often opens late unless google opening times are not correct...
September 2021 by Tsitsi
I have been dealing with the pharmacy for more than a year now and they are really helpful.Thank you staff for all you do for us
September 2021 by Tsitsi Sharonrose
I have been dealing with the pharmacy for more than a year now and they are really helpful.Thank you staff for all you do for us
June 2021 by Elena Dossetter
All staff very kind & helpful. I had a terrible headache and they sold me an over counter tablet that really helped. Always take time with their customers.
March 2021 by Nadia Dawson
I cannot praise or thank the Bourne Road Pharmacy enough for their support and kindness to my elderly parents over many years. During the pandemic they have repeatedly delivered prescriptions and offered phone advice. Despite the long extra hours they are working to support the local community, including my parents, they are unfailingly helpful and professional.
March 2021 by M
Hands down the best pharmacist I have dealt with and the best customer service. Very attentive and professional. Well done all, you should be proud of what you are doing, its hard to come by this level of service.
March 2021 by Simon Smith
Superb customer service! I was ONLY walking past but noticed signs for free flu jab for over the 50s! Job done! What more can I say, apart from 100% free, and tips on how to stop my covid mask from fogging up. EXTREMELY IMPRESSED! ?
March 2021 by Erica Whalley
Small local pharmacy with friendly helpful staff. They take all covid measures to keep safe. Pharmacy staff went above and beyond which I appreciated very much!
March 2021 by Christina
Absolutely fantastic customer service, the friendliest, warmest and most helpful pharmacists. Nothing is a problem and always happy to help.
