October 2022 by Debbie Kington
Really nice size Boots. I'm used to little titchy ones. Well stocked, lots of brands of makeup. Very pleasant and helpful staff. Quite wide aisles, not feel hemmed in. Easy to get round in wheelchair.
October 2022 by wendy scott
i made a special journey to bexley heath for just one item.....i couldnt see it on the shelf....a staff member was near by , and i asked her. she said \\\" if its not on the shelf we dont have it \\\" ...in other words could not be bothered.......I encountered another staff member. and asked her.....this time , it was a very pleasant encounter. she couldnt have been more helpful.....she went and looked and found the item i needed........well....Boots if you are reading this get EVA G ....to train the rest....she was lovely ....the reason for my 5 star review .
August 2022 by Sue Rawlings
Tidy shop. Store manager friendly and helpful with my query
July 2022 by Aslihan Ozgur
Healthcare assistant Nickki does not know legal max amount of Paracetamol they can sell! She needs definite retraining! And the responsible Pharmacist is not aware of her duty! She needs to learn to speak to patients with respect. I ll make complaint about both of them!
July 2022 by Jonathan Brady
The worst opticians I've ever been to! They got the prescription really, really wrong and then tried to fob me off and gaslight me, saying it was my imagination and that I just needed to get used to it, and refused another eye test to check the prescription. Got a second eye test at another opticians (which was much more thorough) that confirmed boots had got it wrong. Went back to boots with the result from the other optician, and only then would they do another test and change the lenses in the glasses! Absolutely disgusting customer service! Not even the offer to reimburse me for the wasted time, wasted money on the eye test at another opticians, nothing. Additionally, the optician I went to the get the second opinion said he didn't even think I needed glasses yet, and that boots obviously just wanted to sell me a £200 pair of unnecessary glasses, and I agree with him.
July 2022 by Pat Gorringe
Found items l need straight away. Service at tills very efficient, service with a smile. Always found staff very helpful.
July 2022 by Sam Ruffle Coles
Booked pharmacy vaccination appointment online a few weeks in advance, arrived on the morning and was told it was cancelled and they were unable to do any vaccinations until August. Not sure why I was allowed to book the appointment or why I didn't get a cancellation text in advance, as has previously happened when taking my other child.
June 2022 by J S Carter
Nice store with helpful friendly staff in the main shop.That said, the pharmacy isn't great - I had to call out three times before one of the staff even acknowledged me and the large queue building up behind me. My husband used to have his prescriptions sent straight here for himself and our son but more often than not the order wasn't correct. We now use the excellent Broadway Pharmacy instead.
June 2022 by Raymond Stevens
Got myself 3 x 5 packs of covid test kits for that just in case situation £9.98 per pack Bexleyheath is a far better shopping experience than Canvey Island or basildon so it's worth the 24 mile drive
May 2022 by Maxine Morgan
The child section is great but otherwise, it's a fairly small store. The range of make up brands is excellent, I was pleasantly surprised.
May 2022 by Lavender Tiyesa Brown
I love Boots especially the Boots card ?..the points really do add up.I've had a fair ammount of pounds taken off my final bill over the years & yesterday my 800 points translated to a fantastic £8 off the final bill.???I also like Lancome@Boots,their foundations cover a lot of skin ranges,their primer is brilliant & includes an SPF.The lady at the counter was lovely & so was the goody bag??
May 2022 by coral finch
absolutely dire service. I have spent two days on the telephone trying to get through to the pharmacy each time spending over 20 mins just ringing out, used my mobile and my landline both at the same time - STILL no reply. My doctor sent through a prescription which I need urgently on wednesday and they still haven't text me to say I can collect. I have double checked with my dr's - definitely was sent wednesday!!!! I don't want to go all the way to Bexleyheath and it not be there but I cannot get through to anyone in Boots!!!!
March 2022 by Chris Morris
My wife and regularly have visited our local Boots store in Bexleyheath Broadway Shopping centre. Very convenient for us to reach either by private or public transport. We purchased products and gifts here on many occasions in the past, and overall found very good value for money, choice and quality. Staff were helpful and kind to assist. The shop has good lighting, easy accessible for the disabled too with spacious entrances and exit channels. A clean branch with well displayed products on the shelves. Very often busy but depending on time of year and day. We always rely on Boots in the future.
March 2022 by Qi Tian
Would give no star to the service at the pharmacy if that was an option. No care what so ever from the pharmacy staff (I believe her name was Ichpal) this morning. Rude, arrogant, appeared to try to make things more difficult rather than helping with an urgent prescription for my elderly mother who's been suffering from severe nausea due to vertigo.So sad for her to be doing a job she absolutely hates.
December 2021 by Jak Bailey
Visited yesterday to do my Christmas shopping, shop was manically busy, a very helpful lady called Debbie took time out from stacking the shelves to help me find the product I needed, even took me physically to where it was and asked if I needed anything else, floor staff do not get enough credit this time of year
