December 2023 by dotori
My first visit was very nice, the french lady upgraded my drink for free and it really made my day. Hot choco with coconut milk all the way. Second time not so great! I got a hazelnut hot choco and wasn't a fan so I would get the normal one next time. Whipped cream on top was a bit underwhelming. Another reviewer spoke about a lot of barista practices being broken but what would you expect from a large chain cafe lol. My drink the second time was just about warm, I assume people would like their hot drinks...hot!It's nearing December but the aircon upstairs was blowing out cold air
December 2023 by Cinzia Petio
What's with the barista (a man) giving me unsolicited advice on how often to feed my baby?!Sorry but the few times I've been here, the cakes were dry and just disappointing.
November 2023 by elizabeth mzioued
Asked for a caramel frappe and was made a hot caramel latte.. I said there was a mistake and I wanted a cold drink and the young girl said well its already made so ... I had remind her costa coffee policy is if your drink is wrong we make another one then another girl responded and made my cold frappe .. not a good start to the roman I think the staff has changed....
October 2023 by N Ahmad
Shop is located in a busy location spread over 2 floors. Closes at 7pm. Not a place you would go by car, close to mile end station and next to mile end park located under the yellow bridge.The usual Costa menu, nothing amazing.Parking: No parking unless you are a resident then there are some roads you can park on if you can find free spaces which isn't very often and not close by.
October 2023 by Deonis Cerguta
My visit to Costa Coffee was a remarkable experience. As soon as I walked in, I was promptly greeted with a friendly smile by the staff. My order was efficiently taken, with great attention to detail. I was impressed by their kind and welcoming attitude towards all customers, always willing to respond promptly and professionally to any request. This establishment certainly deserves my congratulations for the excellent service provided! ?
October 2023 by Juned Ahmed
Very unhygienic cafe.Reheating milk constantly by topping up pitchers without emptying & cleaning them is a health hazard regardless of how busy you are.Even after asking asking them to clean the pitcher they just smirk it off, but the guy did acknowledge what he was doing was wrong but still carried on!If you?re visiting this place then keep an eye on what they pour your milk into.
August 2023 by lavodia
scalding hot chocolate burnt my tongue, asked to cool it down and he poured out half of the contents and filled it with milk, now it tastes tasteless, focus on the temperature next time instead of walking away whilst it?s boiling
July 2023 by G
Very poor customer service very rud.
July 2023 by Freddie Sullivan
Umae or whatever the girls name is made my coffee wrong and was very rude about it, she needs a reality check. Gave me the most disgusting dirty look, deffo the worst mocha I?ve ever had. Seriously the worst customer service.
June 2023 by Annabella P
I came in the doors of Costa to find found a fresh bran new interior (I used to come here for years). Returning felt nice, lot of memories of endless coffee drinking, and chats? Carolina who was staff member then is still here today but manager now and well deserved too! She?s kindness personified, she has grace and busy multitasking hands. The coffee is good as ever but what I like the most is the peaceful and calm atmosphere. Thank you Costa and thank you Carolina ? Ps. Roberta, Aga and Beauty (what a beautiful name too!) were the other members of staff who shared a very nice team spirit ???
June 2023 by Gloria Leung (ggg.avotoast)
This Costa is well stocked with plenty of seats. We were very happy to see vegan options (and all the other food choices) on a Sunday afternoon. Service was great and slick, coffee was standard but not in any negative way. I would say come to this Costa instead of the Starbucks right opposite.Vegetarian options: Several vegan options available
May 2023 by Timos Korres
Nice quite place, however for some reason the A/C is too cold.
May 2023 by Md.Jubayer Ahmed
Staffs are very friendly. Usually I am going at Whitechapel?s costa. 1st time I went at Mile End . I had a cortado. Coffee was very nice That?s why I took another cortado . It?s seems barista was in training but she look?s experienced, she made nice coffee.
April 2023 by Jovica Blagojevic
Never know how they working. Upper floor closed two hours before closing. WiFi is not working and signal is weak on lover floor. Relaxin coffee after work became disaster.
April 2023 by helen Odus
Whenever I go into Costa coffee I feel welcome and at home with family. Services are superb, fantastic staff, clean environment, toilet super clean
